About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

We believe in providing people with everything they need to do their best work, and are looking for an exciting leadership opportunity to empower and inspire Gusto Onboarding.

We believe in providing people with everything they need to do their best work, and are looking for an exciting leadership opportunity to empower and inspire Gusto Onboarding.

In this role, you will evolve Gusto’s approach to company wide onboarding. As the leader of the L&D Onboarding team, you will heavily impact Gusto’s onboarding vision and strategy for Onboarding, the future of Relational Onboarding (0-12 mo onboarding journey) as well as the daily execution and facilitation of programming from the moment a “Gustie” signs their offer to their experience in their first 90 days. You will work with multiple teams across Gusto as the Onboarding lead to orchestrate an impactful, engaging and well-organized training program for new hires. You will be a skilled facilitator of power skills and interpersonal development assessments and can create a vision for integrating these experiences into a Relational Onboarding program.

The People team at Gusto focuses on developing a positive employee experience that empowers people to do the best work of their lives. We aspire to craft an environment that inspires and enables Gusto to go beyond what is thought possible. We think holistically and are encouraged by a supportive leadership team. You’ll be a true leader in the organization with a high level of responsibility.

The position is full-time and based in Denver or SF.

Here's what you would be doing day-to-day:

  • Set the vision and strategy for the future of Onboarding at Gusto (first day, first week, first month, first year).
  • Empower a team to execute on Gusto wide Onboarding and Relational Onboarding and all associated programs (0-12 mo. learning journey). [Manager Role].
  • Be the primary facilitator of live/virtual onboarding and relational onboarding programming.
  • Be the primary partner for cross-functional onboarding team management [Invite, Environment, CORD, IT].
  • Lead cross functional Onboarding team by facilitating weekly strategy meetings and keeping the pulse on contractor hiring, IT partnership and I-9 opportunities. 
  • Develop and launch an Executive onboarding program.
  • Leverage Onboarding and Gustie development program survey data and executive requests to develop new content to improve existing onboarding programs.
  • Improve the onboarding communications process by leveraging the ONB workday platform.
  • Craft comprehensive communication content with information for new hires with information related to the organization and position.

Here’s what we're looking for:

  • 7-10+ years of experience in learning & development, corporate onboarding, learning program management or internal customer support work
  • 4+ years of direct management experience
  • Experience and passion for speaking in front audiences and/or facilitating training sessions
  • Experience designing and building onboarding and other large scale learning programs
  • Experience managing program logistics (tracking participation, materials, scheduling, etc.
  • Familiarity with employment paperwork, including terms of agreement, fixed-term contracts and confidentiality act
  • Excellent verbal and written communication skills
  • Are extremely organized and have a keen eye for detail
  • Have a warm presence that puts people at ease
  • Can operate autonomously with little supervision
  • Know how to introduce fun and creativity into any activity
  • Are scrappy and not afraid to roll your sleeves up to get the job done

Our cash compensation amount for this role is targeted at $100,000 - $150,000 in Denver & most remote locations, and $122,000 - $175,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com. 

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Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger. 

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