Gusto is looking for an entrepreneurial problem solver to lead our Payroll Product Management team across our San Francisco & Denver offices. Payroll is Gusto’s core product, used by every single one of our 60k+ customers and responsible for the bulk of our revenue. We are off to a great start with over 1% of the US market, but there is still so much room to improve as we continue to build the best payroll service possible for every small and medium sized business.
As part of Gusto’s PM leadership team, you’ll develop and execute the payroll product roadmap with a nimble and talented team of PM’s. You will have the freedom to run with a product idea and see it through to the end. You’ll build a team, a business and set of products that our customers will love and will set the bar for the industry.
If you are a customer-focused builder who thrives on making major business impact at a high-growth company, we would love to hear from you!
Here’s what you’ll do day-to-day:
Lead Gusto’s payroll product team: Recruit, hire, and empower a team of PMs
Develop the payroll product roadmap for a cross-functional team of PMs, engineers, designers, operators and marketers
Identify market opportunities, build business cases, and define product vision and strategy
Articulate and design customer experiences that make our users smile
Understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently
Be an owner of features and products, end to end
Here’s what we’re looking for:
7+ years of hands-on product management experience, with 3+ years managing growing product teams
Bring grit, a willingness to roll up your sleeves, and be a hands-on help to your team
Have a proven track record of building products that users love
Drive user research to drive product changes
Be organized and advocate for design methodologies and processes
Pay great attention to detail. "Pixel perfect isn't an ideal, it is a requirement"
Be entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
Bonus points if you have SaaS experience serving SMB’s
Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto's mission is to create a world where work empowers a better life (what we believe). Gusto has built the first modern all-in-one people platform, bringing together Payroll, Benefits, and HR, under one roof. The company is currently processing several billion dollars in payroll, and serves over 60,000 businesses nationwide (which represents over 1% of all employers in America). Customers love the product (NPS of 75+) and spread the word on social media. The company has over 500 employees and is located in San Francisco & Denver.