Overview

As a Senior Product Manager for Guru's Payments & Subscriptions team, you will drive the roadmap for building and optimizing Guru’s subscription experiences and our payments platform. You will be directly responsible for crafting a strategy for these areas through a combination of data analysis, domain knowledge, and user research. Your role will be instrumental in building out our Product Led Growth motions and getting our Self Serve business off the ground. Your responsibilities include new areas of ownership that we’re building out for the first time, and others that have big opportunities for scaling and expanding our business. Additionally, you'll partner with Finance, Sales, Revenue Operations, and other cross-functional teams to ensure successful scaling of our revenue platforms across the company, to allow these teams to deliver more impact.

We’re looking for a Senior Product Manager who can jump into our highly collaborative team and make an impact quickly. You’ll be empowered to make a significant contribution to the company’s direction during a pivotal moment in our growth.

Key Responsibilities

  • Define our strategy for the payments and subscription experience
  • Document, analyze, and synthesize across company objectives, and user needs, then turn those into product priorities, roadmaps, and detailed specs that you will work across the company to deliver
  • Spearhead key initiatives and enable us to successfully execute with your engineering, design, and product marketing partners
  • Drive cross-functional alignment as you build and ship high-quality and high-impact payment features and experiences that accelerate our revenue growth efforts
  • Create a culture of learning and trust across product development as part of our fast growing Product Growth Pillar

Requirements

  • 4+ years of SaaS product management experience (or equivalent)
  • Experience working with payments and billing platforms preferable but not required
  • Demonstrated technical proficiency and effectiveness working with engineering and design
  • Track record of delivering products that delight customers
  • Demonstrated data analysis, customer research, and market research chops
  • Experience getting things done and working effectively across multiple streams (even when it wasn't in your exact job description)
  • Ability to overcome organizational boundaries to achieve goals

Benefits to you:

  • Competitive salary
  • Employee Incentive Stock Option Plan
  • Paid Parental, Family & Medical Leave
  • Unlimited Vacation
  • 401k
  • Professional Development Stipend
  • Wellness Stipend
  • Home Office Stipend
  • Tuition Reimbursement
  • Thrive After Five: in recognition of our long-tenured employees, Guru celebrates your five year anniversary with a $10,000 personal travel reimbursement
  • Remote perks
  • Generous medical benefits package
  • Guru-sponsored company & team events, no matter where you work

About Guru

Guru is a dynamic, fast growing start-up based in Philadelphia and San Francisco. Our mission is to reinvent the way people connect with meaningful information at work. Guru’s knowledge management solution provides customer-facing teams access to expert-verified information where they work and when they need it most. We believe in cultivating a welcoming, inclusive culture that encourages personal growth through working hard and having fun.

Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel. As we enter the next exciting stage of expansion, we're searching for passionate individuals to join our rapidly growing team.

This is a full-time position that can be 100% Remote or based out of our Philadelphia or San Francisco offices. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the US.

We are an equal opportunity employer and value diversity at our company. All are welcome here. At Guru, being inclusive is very important to us. We do not discriminate on the basis of race, age, ethnicity, religion, sexual orientation, gender identification, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent@getguru.com to request accommodation.

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Teams that have diversity when it comes to race, ethnicity, gender, sexual orientation and abilities perform better. That’s not an opinion; it’s a fact—and it’s one that we at Guru have been focused on for years. We recognize that infusing diversity, equity, inclusion, and belonging (DEI&B) into the way we hire is critical to our success. Building belonging means creating a culture that doesn’t only tolerate differences, but embraces them. As Guru grows, we are committed to creating a work experience where all employees feel a sense of inclusivity and belonging. 

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