Guru is seeking a business partner for our VP of Sales & Customer Success. We are ideally looking for someone who has excelled as an IC in GTM Strategy / Ops and is willing to be a player coach with two direct reports.

The GTM Analytics team sits within the broader Biz Ops & Analytics team, which is comprised of analytics business partners for each function within Guru.

The Biz Ops & Analytics team has a broad mandate, including:

Financial & strategic planning: across what is typically FP&A / Sales Ops / CS Ops / parts of Mktg Ops including traditional financial planning, headcount planning, territory management/customer segmentation, top-line forecasting

Analytics: using SQL and BI tools to tackle the highest priority analyses for business partners

Performance management & owner of the operating cadence: create the dashboards/management reporting and key metrics for each respective function and integrate it into the overall financial / operating performance of the company

Execution: traditional corporate strategy functions create recommendations but are not involved in execution. Each business partner will be a mini-COO that generates insights, drives to a conclusive recommendation, and helps execute on it in partnership with their respective leaders and systems teams.

This Role’s Specific Responsibilities:

  • Own the ARR/Revenue forecast: Lead the weekly sales forecast for the quarter being forecasted along with the following quarter. Model pipeline conversion and set appropriate pipegen targets to ensure there is sufficient pipe to hit the forecast by respective owner, which will include going beyond opportunity level forecasting (for example, cohorting and cycle time forecasting)
  • Quota Planning & Territory Management: Work with the VP of Sales & CS to set the appropriate quotas and ensure we have quota capacity to cover our forecasted goal. Use our data sources to identify the highest potential accounts for AEs and AMs. Ensure territories are carved in a balanced manner so attainment isn’t disproportionate towards specific patches of territory.
  • Sales & CS Operations: Optimize the intersection of sales processes & systems in coordination with our Business Systems team and the VP of Sales & CS
  • Ad-Hoc Management Reporting: Take the lead on building the dashboards, via our BI tool or other tools, for the VP of Sales & CS vital to execute on the above and more broadly hit our revenue goals

Skills & Experience Requirements

  • 7-10 years of analytical experience in high-growth software, specifically in sales strategy, gtm strategy, or sales ops. Alternatively, GTM consulting experience is also transferable.
  • Expert level Excel, Powerpoint/GSlides, SQL, and BI (PowerBI, Tableau, or Looker). These tools are required to get the job done and an expert level of proficiency is required to do so well.
  • Outstanding interpersonal skills—you are able to establish yourself as a trusted business partner who can influence decision-making and outcomes
  • Aptitude for framing business questions in analytic terms and translating business requirements into useful datasets and analyses with actionable insights
  • Ability to thrive in a fast-paced, dynamic, and often ambiguous team environment

Benefits to you:

  • Competitive salary
  • Employee Incentive Stock Option Plan
  • Paid Parental, Family & Medical Leave
  • Unlimited Vacation
  • 401k
  • Professional Development Stipend
  • Wellness Stipend
  • Home Office Stipend
  • Tuition Reimbursement
  • Thrive After Five: in recognition of our long-tenured employees, Guru celebrates your five year anniversary with a $10,000 personal travel reimbursement
  • Remote perks
  • Generous medical benefits package
  • Guru-sponsored company & team events, no matter where you work

About Guru:

Guru is a dynamic, fast growing start-up based in Philadelphia and San Francisco. Our mission is to reinvent the way people connect with meaningful information at work. Guru’s knowledge management solution provides customer-facing teams access to expert-verified information where they work and when they need it most. We believe in cultivating a welcoming, inclusive culture that encourages personal growth through working hard and having fun.

Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel. As we enter the next exciting stage of expansion, we're searching for passionate individuals to join our rapidly growing team.

This is a full-time position that can be Remote or based out of our Philadelphia or San Francisco offices. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the US.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All are welcome here. At Guru, being inclusive is very important to us. Regardless of race, age, ethnicity, sexual orientation, gender identification, or background.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent@getguru.com to request accommodation.

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Teams that have diversity when it comes to race, ethnicity, gender, sexual orientation and abilities perform better. That’s not an opinion; it’s a fact—and it’s one that we at Guru have been focused on for years. We recognize that infusing diversity, equity, inclusion, and belonging (DEI&B) into the way we hire is critical to our success. Building belonging means creating a culture that doesn’t only tolerate differences, but embraces them. As Guru grows, we are committed to creating a work experience where all employees feel a sense of inclusivity and belonging. 

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