Summary

GumGum is a contextual-first global advertising technology company that captures people’s attention, without the use of personal data. We believe that a digital advertising ecosystem based on understanding a consumer’s active frame of mind rather than behavior builds a more equitable and safer future for consumers, publishers and advertisers alike. Founded in 2008, GumGum is headquartered in Santa Monica, California and operates in 19 markets worldwide. For more information, visit gumgum.com.

Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events (health guidelines permitting). There will not be any requirement to go into the office on a daily basis moving forward. 

Responsibilities

  • Manage day-to-day relationships and grow our relationships with publisher partners
  • Onboard new supply and troubleshoot integration issues
  • Support Publisher Development Manager’s in building relationships with publishers
  • Serve as a reliable point of contact for day-to-day publisher questions
  • Troubleshooting performance issues
  • Provide regular insights detailing performance, margins and overall yield.
  • Lead and manage immediate tactical and strategic recommendations
  • Investigate and work directly with engineers/Ad Ops to help them troubleshoot customer issues
  • Work with internal teams to guide inventory allocation and to improve fill rates
  • Educate and monitor supply partners on any new industry trends and requirements and/or impacts to business (e.g. TCF 2.0, ads.txt)
  • Upsell to publishers new products or improved method of working
  • Monitor inventory and retention (inc any changes to bid and win rates)
  • Work on insights for regular internal business reviews and client QBRs
  • Weekly tracking and monitoring publisher health/performance

Minimum Qualifications

  • Have experience in campaign management, digital operations or yield management
  • Have full understanding of programmatic, ad tech, DSP's, SSP's, PMP's
  • Are proficient in media reporting
  • Have excellent communication and organisational skills
  • Able to meet deadlines and handle multiple tasks
  • Have outstanding customer support/ services skills required
  • Organised, solutions focused, team player, analytical, entrepreneurial
  • Understand and be able to calculate basic Media Math
  • Knowledge of the competitive digital landscape
  • Strong communication and presentation skills
  • Experience diagnosing and resolving technical issues with Product Management and Engineering
  • Proficient in Microsoft Excel
  • 3+ years of relevant experience within the publisher area of Ad Tech
  • Knowledge of digital advertising ecosystem and programmatic buying and selling
  • Knowledge of all advertising integration technologies (Prebid, Javascript tags, Server to Server)

Perks

  • Pet friendly organization - we love our fur babies! Check us out on Instagram @dogsofgumgum
  • Incredible work/life balance with a collaborative and friendly work space
  • A team that has transitioned to remote work impressively, and remains highly collaborative and connected
  • GumGum Gives Back volunteering opportunities
  • Virtual company events and (optional) in-person celebrations
  • Virtual monthly team bonding events

Career & Development Focus

  • Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events
  • Opportunities to pursue business related side projects and yearly Hackathon
  • Highly encouraged to contribute to open source software, including our own open source software
  • Environment of learning from peers, including meetups, presentations and blog posts
  • Opportunity to work with cutting edge technology
  • Life Skills sessions - geared towards the whole life/ health / person
  • Leadership Bites Dinner Series - connecting current and future GumGum leaders over great food and meaningful conversation 
  • The VOICE Coalition - through our council committee, The VOICE Coalition’s mission is to build an equitable, supportive, and inclusive culture where all voices are heard and all differences are celebrated through thoughtful, engaging, and authentic programming and community involvement. We’ve created awareness and appreciation for our employees through Hispanic Heritage month, Women of GumGum, Asian Pacific American, GG Pride, etc.

Follow us on our socials...
Our Instagram: @gumgum & @dogsofgumgum
Follow us on LinkedIn: gumgum
Tweet us: @gumgum
Stay connected on Facebook: gumgum

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