Guild is hiring an Implementation Principal to play a leadership role in onboarding new Fortune 500 partners into the Guild marketplace as well as growing Guild’s relationship with our existing employer partners. As an Implementation Principal on Guild’s Marketplace Enablement team, serve as the CEO for new employer partner implementations, setting the foundation for long-term growth and a successful relationship between Guild and our partners. Work closely with cross-functional Guild leaders and executives at large multinational companies to advise form program design, identify and assess technical and operational requirements, and ultimately translate those requirements into an implementation strategy that meets the needs of both our partners and Guild. Help build and scale the culture, team, tools, and operational processes for Marketplace Enablement.

As an Implementation Principal you will:

  • Act as the implementation owner for new employer partners from scoping through launch, representing downstream functional teams within Guild in the design and vetting of new solutions
  • Engage with VP level executives to identify and assess program and technical requirements by prioritizing needs
  • Responsible for the definition of and staffing proposal for implementation workstreams, and supervising those teams end to end so that activities are implemented and completed on time
  • Provide direct oversight to the project team during the full lifecycle of the implementation, acting as the critical issue point for both the partner and Guild delivery teams
  • Champion key process improvement projects that benefit internal and external partners, including change management planning with documentation, communications, etc.
  • Work cross-functionally with internal teams to ensure that Guild and our partners have shared expectations across the board
  • Lead cross-functional teams of subject matter authorities to ensure high quality implementation outcomes; given our matrixed org structure, there is an optional chance to lead team members directly
  • Share insight with Guild’s product, strategy, and leadership teams to drive roadmaps based on market demand

Ideal candidate will have:

  • 10+ years as a strategic leader with exposure to sophisticated B2B/B2B2C implementations that require extensive cross-functional collaboration
  • Bachelor’s degree in engineering/computer science or equivalent technical experience plus a degree in economics, finance, marketing, or business; MBA is a plus
  • Deep understanding and strong compassion for the challenges faced by both technical and go-to-market functions when selling to Fortune 500 enterprises
  • Experience balancing multiple parallel work streams in constantly evolving, cross-functional environments where high-touch, long-term relationships are crucial for success
  • The ability to develop positive relationships, encourage confidence, and communicate effectively while balancing confidence, modesty, and tact
  • A knack for “connecting the dots” and identifying trends, with truly outstanding ability synthesize sophisticated information for a broad set of partners and deliver strong story-telling
  • The ability to influence partners—especially executive audiences—through data, well structured arguments, and compelling narratives
  • Strong organization and team leadership skills, with attention to detail and the ability to keep track of both the high level progress and the small details
  • A bias toward structured, analytical, systems and critical thinking; able to simplify and present sophisticated problems and issues in an easy-to-understand manner
  • A history of building organizational culture, giving and receiving feedback, and supporting the development of team members
  • Something else? Wonderful, we’re curious to learn more about you!

About Guild:

Guild is growing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, LeadEdge Capital, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an expansive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Additionally, we feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market driven, including a base salary range of $175,000-$205,000 as well as company stock options.

  • Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • We provide 3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
  • We provide 8 days of fully-paid sick leave, to take the time to heal and or recover
  • We provide family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
  • We provide well-rounded wellness benefits including access to free and low cost mental health resources and support services
  • We offer education benefits and tuition assistance to help your future development and growth


Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Guild Education are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.