Guild, the leading education benefits platform and one of Denver's fastest growing startups, is increasing economic mobility for working adults in America and providing education and support to help every student survive and thrive in the economy of tomorrow. Our platform helps employers offer education as a benefit to their employees by connecting employers' workforces with our network of nonprofit universities and education institutions that focus on serving the needs of working adults. And, our team of retention coaches helps each employee navigate the path back to school, providing individualized support from day one through graduation. In order to accelerate our growth and achieve our mission to serve 1000s more students, we've raised over $70 million from top tier investors including Felicis Ventures, Bessemer Venture Partners, and Redpoint Ventures (among other social impact and VC partners!).

As a Senior Business Intelligence Analyst, you’ll sit at the intersection of data, reporting, and analytics to help shape and deliver internal and external business-critical reporting and value-added data insights. You will be responsible for organizing, standardizing, and analyzing our data to tell deeper stories about our business – where we are, where we’ve been, and where we need to go. This role will have a critical impact on the business and our students by providing visibility into and opportunities for improvements across all aspects of our operations.

A day in our open, collaborative workspace might look like:

  • Creating, maintaining, and improving executive dashboards and models using our BI platform
  • Partnering with business leaders to structure data needs, building, automating, and maintaining business-critical reports to create day-to-day visibility into business performance
  • Creating reusable data infrastructure, common datasets, and analytical models for analysts to use
  • Proactively driving strategic decision-making through detailed analysis, insights and reporting on key cross-company performance indicators and OKRs in a collaborative manner
  • Maintaining a data dictionary that documents and standardizes all data collected
  • Monitoring performance, accuracy, and usage of data and reports
  • Supporting team members in troubleshooting issues that arise
  • Providing training to our business analysts on our available data, SQL querying, and using internal reporting tools
  • Collaborating cross-functionally with teams like Data, Salesforce Engineers, Product, Finance, and Student Operations

 In this role, you’ll grow and expand your expertise by:

  • Helping to build and shape our data infrastructure, including facilitating the transition to our BI tool
  • Having the opportunity to work with multiple teams and gain business and functional depth while making a high-impact difference quickly
  • Learning the ins and outs of Guild as you use your organizational, multitasking, and problem solving skills in a fast-paced, intense and dynamic environment

You’ll know if you’re successful by:

  • Ensuring consistent, accurate, and timely business reporting across Guild
  • Ensuring users of reports and dashboards have the information needed to inform day to day and longer term strategic decisions and they are capable of self-service
  • Developing proactive business insights based on your analyses
  • Helping to foster a culture of data-driven business inquiry by developing digestible reports and dashboards, ensuring quality data output, and providing training and troubleshooting  
  • Achieving your and your team’s established OKRs and expectations while demonstrating your passion for our mission you'll receive ongoing feedback through your 1:1 meetings and go through bi-annual Structured Growth Conversations
  • Bringing enthusiasm, a ‘get it done’ attitude, flexibility, and patience to the role to a fast-paced, fun, and collaborative environment

You’ll join a team:

  • Focused on our double-bottom-line mission of changing higher ed for working adults and building a successful startup in Denver
  • From diverse backgrounds – from business and startup leaders, engineers, former consultants, traditional higher education leaders, to athletic coaches, to politicians (and more!)
  • Of learners & problem-solvers dedicated to our dual mission of changing education in America while building a successful, high-growth company
  • Committed to building a diverse, equitable, and inclusive environment that you’d support every day

What you’ll add to Guild – as an individual and part of the broader team:

  • 5+ years of relevant analytics and reporting experience
  • Very strong SQL and excel modeling skills; knowledge of common data visualization and dashboarding tools such as Looker or Tableau; Salesforce experience a plus
  • Demonstrated attention to detail and commitment to reporting accuracy
  • Analytical, intellectually curious, creative problem-solver who is comfortable going beyond data access to analytics and strategic insights  
  • Keen design and data visualization skills you know how to transform data to generate useful insights and be easily digestible
  • Strong written and oral communication skills you can build analytical and decision support models, synthesize recommendations, and create effective presentations for all audiences
  • Team player mindset, with strong interpersonal and influencing skills
  • Passion for our mission – Guild is pioneering a new path for education as a benefit in a complicated and regulated space – success means quickly and effectively adapting your expertise
  • BA/BS, preferably in an analytical field such as economics, math, statistics, or computer science
  • Something else? Wonderful, we're curious to learn more about you!

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