Our team is looking for an AR Cash Applications Specialist who will help protect the financial interests of Guayaki by researching, analyzing, and processing disputes and applies cash based on remittance and investigation. You'll focus on cash applications on independent accounts and key accounts with some collections. This is a fast-paced position that plays an integral role on the Guayaki Accounting Team. We are looking for a driven, self-starter who loves problem solving and providing results!
How you’ll help:
- Perform complex account reconciliations involving retrieving the remittance advice, deduction research, portal access, uploading data to ERP.
- Apply cash to invoices based on remittance advice ensuring accuracy and attention to detail.
- Perform collection efforts by making calls, sending emails, following up and documenting all communication in the system.
- Report weekly on status of outstanding invoices.
- Resolves complex customer deductions, billbacks, placement fees, fines, rebates, incentives, shipment/returns disputes.
- Investigates dispute claims by gathering information to validate collectability (i.e., proof of delivery docs, contractual rebate/incentive agreements etc.)
- Files dispute with customer in timely manner. Follow up on resolution consistently.
- Escalates unanswered dispute with customer/Account Manager to obtain dispute status/resolution.
- Produce and distribute weekly deduction status reporting to management/sales team.
- Work closely with sales to identify deductions and obtain approvals.
- Other duties as assigned based on business needs or management’s request.
What you’ll provide:
- Microsoft office suite, proficiency in Excel; Pivot tables and VLOOKUP functions a plus.
- Ability to manage deadlines simultaneously, excellent verbal & written communication skill.
- Ability to develop positive business-based relationships.
- Encompass and Net Suite experience is a plus
- Food and beverage distribution is a plus
- Willingness to learn
- Self-starter and motivated
How you’ll be successful in this role:
Effective Cash Collection:
- Ensure timely and accurate cash application by performing Accounts Receivable activities, including applying and collecting cash promptly. This involves managing collection activities such as sending follow-up inquiries, addressing past due accounts, and maintaining cash receipts and customer aging schedules. The successful candidate should contribute to improving cash collection efficiency and minimizing outstanding balances.
Process Enhancement and Compliance:
- Play a role in driving the development, communication, and improvement of Accounts Receivable processes and policies. This includes helping to create, implement, and enforce department timelines, providing weekly reports on invoicing, aging, cash receipts, and invoice adjustments, and conducting regular Key Performance Indicator assessments. The candidate should also collaborate with internal resources to resolve inquiries, prepare balance sheet reconciliations, and maintain the Accounts Receivable aging schedule.
Continuous Improvement and Communication:
- Actively participate in the development, recommendation, and implementation of department improvements, focusing on enhancing process efficiency and meeting operational needs. Additionally, the successful candidate should maintain internal control procedures, accounting policies, and fulfill audit requests to ensure policy compliance. Furthermore, they should enforce existing policies and procedures and make recommendations for improvements when necessary. It is essential to maintain strong cross-functional teamwork with both internal and external stakeholders, demonstrating excellent communication skills, professionalism, and a positive customer service attitude, both internally and externally.
What we offer:
The pay range for this role is an estimate based on a wide range of compensation factors; actual pay offered may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Sales commissions and/or variable pay plans are also offered depending on the position (ex: monthly, quarterly, annual bonuses). Additionally, we offer a competitive benefits package including top-tier benefits, comprehensive medical, dental, and vision plans, employee life and disability, mental health benefits, paid medical leave, paid company holidays, and paid time off, as well as opportunities for career growth and advancement within our team!
At Guayakí Yerba Mate, we're more than just a beverage company: we believe yerba mate culture allows us to "COME TO LIFE" together and is an invitation to personal, social, ecological and cultural regeneration. Market Driven Regeneration™ is Guayakí Yerba Mate’s business model that aspires to create a net positive impact in the world throughout our operations and supply web. It influences the ingredients we source and products we make, distribute, and sell in order to have a positive impact on people and the planet throughout our business.
As our team expands, we are looking for people to join us who are committed to this aspiration and believe a better world is possible. Our company culture is driven by collaboration, support and teamwork which allows us to grow together. We believe that learning from different perspectives and seeking shared solutions together is an opportunity to grow both individually and as an organization. As an international company rooted in yerba mate native to South America, our people come from different cultures and backgrounds that are welcomed and valued. We question the status quo and seek innovative solutions to help drive the global regenerative business movement. We invite individuals to join our team who embrace work as a collective and aspire to using business as a force for good.
More about who we are:
Yerba mate. We love it, we drink it, but what, exactly, is it? Guayakí Yerba Mate started in 1996 as a passion, guided by a purpose and transformed into a brand with the goal of bringing yerba mate to more people. Known to provide a smooth energy boost and improved focus, yerba mate comes from the naturally caffeinated leaves of a species of holly tree found deep in the Atlantic Rainforest of South America and naturally contains a combination of caffeine (also found in coffee), theobromine (also found in chocolate) and polyphenols (also found in green tea) offering a unique beverage experience.
Guayakí Yerba Mate offers a variety of options to meet energy and refreshment needs through a robust portfolio of ready to drink beverages and traditional loose-leaf products. Brewed with yerba mate and infused with real fruit juices and herbs, Guayaki Yerba Mate is proudly sourced with regenerative, organic and fair-trade certified ingredients.
To learn more about our impact, check out our Impact Report at: impactreport.guayaki.com
Guayakí Yerba Mate is an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, genetic information, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.
