Grover’s vision is for more people to get the best out of life – with flexible, affordable access to the tech they want. Our monthly tech rental subscription model is a more sustainable way to use tech – as part of the circular economy.

Grover is growing. Fast. In 5 years, we’ve gone from a small startup based in a Berlin apartment to a team of 200+ people, offering flexible tech rental across Germany, Austria, Spain and The Netherlands. And we’re just getting started. This year, we’re expanding into even more countries and launching even more innovative ways for people to access tech – for them to get more tomorrow now.

Tomorrow’s tech lets us achieve extraordinary things, to experience deeper, work smarter, play harder and live better. So if you want to join us on our mission to get tech into more people’s hands in a simple, smart, sustainable way, we’d love to have you on the team.

We are looking for a Senior Operations Manager - USA (m/w/x) to join our team.

As a Senior Operations Manager - USA you will:

  • Be one of the first hires in the US and play a key role in Grover’s expansion 
  • Partner directly with our newly appointed GM - US to oversee all aspects of our fulfilment center relationship and functions
  • Manage daily 3PL operations and communicate as required with the Global Operations team in Berlin
  • Ensure warehouse reporting is accurate and timely 
  • Track of daily/weekly/monthly volume
  • Work closely and maintain relationships with all internal and external stakeholders 
  • Deliver and exceed operational KPIs 
  • Support the growth and business changes demanded by the fulfilment center environment
  • Effectively partner with our 3PL provider and travel, as required, to warehouse facilities

You care about:

  • Ownership: you easily communicate ideas, implement them, and take responsibility for your actions
  • Helping others: sharing knowledge with your colleagues is on top of your priorities
  • Fast-paced startups: you love adapting to different situations, and you know how and when to iterate fast and with high quality
  • Passion: to improve processes and drive efficiencies
  • Our product: you believe in our vision, and are willing to give your best to build the future of Grover

We are looking for a passionate Senior Operations Manager - USA with:

  • 3-5 years of experience working in operations, preferably within an e-commerce, retail fulfilment, or warehouse environment
  • The ability to lead in an ever-changing and fast-paced environment
  • The ability to work with Head Office functions in US and Global Operations team
  • Ability to travel, as required, to 3PL facilities
  • Strong written and verbal communication skills
  • Strong analytical, organizational, and problem-solving skills
  • Financial awareness – linking operational actions to financial impacts
  • Project management skills and extreme attention to details
  • Passion for growth, and the desire to improve processes and efficiencies
  • Experience managing budgets and the ability to create plans to improve financial performance of our 3PL operations
  • Willingness to travel and meet with suppliers (when necessary)
  • Bachelor’s degree, preferable
  • Location: Miami or Remote

What we offer you: 

  • Competitive compensation packages
  • Comprehensive health benefits
  • Flexible work environment 
  • Commitment to transparency, openness, and DEI
  • Entrepreneurial responsibility
  • Career growth and development
  • Virtual Events and exposure to diverse / multicultural team environment

Apply for this Job

* Required