About Great Oaks Charter School – Wilmington

Great Oaks Charter School – Wilmington (GO-WIL) opened in downtown Wilmington in the fall of 2015. In the school year 20-21, we will serve 450 students in grades 6-11. GO-WIL will serve students in grades 6th -12th by adding on one-grade level each year until we reach full enrollment. Our students arrive, on average, behind grade level. Many live in poverty. Upon arrival, they are statistically less than 10% likely to graduate with a 4-year degree. Our mission is that each child ultimately graduates from college. 

We have high academic and behavioral expectations for our students. We pair rigorous curriculum and teaching with intense personal support from teachers, support staff, and tutors. The school’s mission is to prepare our students for college and career success through several key elements: 

  • Small school – Grade-level cohorts of less 100 students allow each student to feel known and cared for. Our focus is on a sense of community and relationship building with families and students
  • More time on task – Longer school days than traditional schools. Weekend sessions and summer school for students who need additional support.
  • High expectations – Rigorous, differentiated, college-preparatory coursework. Advanced Placement and real college courses for all juniors and seniors.
  • Individualized Instruction – World-class teachers with clear expectations, who are supported by a cadre of tutors. 

Position Summary

The Family Engagement Coordinator reports to the Chief Operating Officer and serves primarily to recruit students, connect parents to the schools’ work, and connect the school to the larger community. The Family Engagement Coordinator supports all external communications and marketing and is responsible for developing and maintaining external relationships that support our mission to prepare all students for college and career success.

Key Responsibilities

Family Engagement Management

  • Coordinate Family Engagement efforts to develop and lead a culture within Great Oaks-Wilmington that values and respects the concerns and contributions of our parents and guardians.
  • Identify, implement and monitor opportunities and programs to bolster parent/guardian participation in school life.
  • Provide information and other services to parents regarding resources to better student achievement and access to college.
  • Coordinate programming, create school newsletters in partnership with school administration, provide translation services, and support communications to be sent to parents.
  • Connect with appropriate community agencies to provide services for students’ academic and social emotional needs.
  • Maintain high level of confidentiality regarding children, families, staff, and program operations in accordance with school policy.

Parent Leadership Development and Engagement

  • Provide workshops and trainings to build the capacity of English language learners’ parents to support English language learner achievement.
  • Organize various activities to foster parent and community engagement including fundraisers, festivals, volunteer days, student showcases, and book fairs.
  • Coordinate efforts with CEB to organize workshops and activities to develop parents in areas of their self-interest of self-development.


  • Create and implement a recruitment plan for recruiting new families to the school and new community partnerships to the network.
  • Create and implement a strategy to recruit students from all accessible communities, including a targeted strategy for recruiting diverse learners.
  • Create and implement a strategy to recruit community partners and parent volunteers for assisting teacher and administrative needs at the school.
  • Develop and use a performance management system to forecast enrollment, monitor the effectiveness of student recruitment efforts, and achieve enrollment targets.

Communications and Marketing

  • Regularly communicate with school administration to ensure work is aligned with school plan.
  • Create and implement a marketing strategy to continuously promote Great Oaks-Wilmington to all stakeholders (authorizer, state and local leaders, business community, parents, staff, students).
  • Communicate regularly with parents to build and facilitate the ongoing partnership between the home and the school.
  • Work in partnership with school administration at the parent meetings to gain information and stakeholder feedback and to communicate key information to parents about the academic program.

Community Engagement

  • Develop and maintain relationships with community leaders and community organizations to provide resources and support to the schools.


  • Customer Driven: Focused on parents as customers and committed to working relentlessly to assist parents with interactions, resources, and information.
  • Leadership: Coaches, mentors, and challenges others to excel despite obstacles and challenging situations. Builds positive relationships in and out of the organization.
  • Data-Driven and Results Oriented: Relentlessly pursues increased student growth and achievement; willing to do whatever it takes to make gains.
  • Innovative Problem-Solver: Is creative and entrepreneurial, approaches work with a sense of possibility and sees challenges as opportunities for creative problem solving; takes initiative to explore issues and find potential innovative solutions.
  • Teamwork: Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting others; respects and is committed to learning from others.
  • Dependable: Does whatever it takes to consistently deliver results under tight deadlines.
  • Skilled Communicator: Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to stakeholder needs in a courteous manner.

Professional Qualifications and Experience Requirements

  • Bachelor’s Degree
  • At least two years of progressive experience in community relations, parent engagement, and student recruitment.
  • Previous experience in education and/or nonprofit strongly preferred.
  • Proven track record of implementing innovative solutions to meet organizational needs.


Great Oaks provides a competitive compensation and benefits package; exact compensation will vary based on experience and education.

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