More than 7 billion people depend on farms for healthy and affordable food. By 2050, the global population will reach 9.4 billion and farmers will need new ways to deliver on this demand.  They’ll be seeking options that are economically viable and that will help them remain environmentally sustainable. Granular's software meets this need, making farmers more efficient.

We’re looking for a Senior UX Researcher/Discovery Coach with experience guiding, collaborating, and supporting product teams with all aspects of the product discovery process. This is a unique opportunity to learn about farming and agricultural processes while discovering solutions for an underserved customer base. You will support strategic product projects and help shape the vision and execution of product discovery at Granular, further honing our user-centered product practice. Your collaborators and main stakeholders will be product domain teams from across the entire organization, including Product Managers, Product Designers, and Engineering Leads. You will also work with other roles, including Data Science, Marketing, and Customer Success. This role is integral to Granular's success and is a unique opportunity to join a mission focused, fast-paced, smart and fun team.

What You’ll Get To Do:

  • Collaborate with cross-functional product domain teams, coaching them to create and execute strategic product discovery efforts
  • Help product teams identify customer needs and help formulate product ideas
  • Guide product teams to assess risk and develop plans and methods to evaluate product ideas
  • Act as a resource and advocate for user-centered thinking throughout the organization
  • Translate business problems and ideas into testable claims to evaluate the value, usability, feasibility, and viability through user and customer feedback
  • Review and enhance research question formulation, study plan creation, and method selection
  • Develop and review measures, including interview questions and survey items
  • Train and guide product managers and product designers to conduct interviews and user tests
  • Train product managers and product designers to analyze research study data
  • Facilitate synthesis of research results with product domain teams

Our Ideal Candidate:

  • 6+ years of user research experience
  • Experience coaching complex discovery projects with multiple contributors and stakeholders
  • Experience iterating through product ideas in discovery by evaluating claims and gathering evidence before making high integrity commitments for delivery
  • Ability to move seamlessly between defining strategy and delivering hands-on work
  • Master at user research and social scientific methodologies
  • Strong understanding of data analysis methods, both qualitative and statistical
  • Experience using various tools to collect, clean, code, and analyze qualitative and quantitative data; proficiency with Qualtrics and R preferred
  • Basic understanding of design principles and front-end/UI technologies
  • Ability to collaborate with a team across multiple time zones
  • Willing to travel to our different offices and to visit customers on their farms (a few times a year)
  • Familiarity with agriculture / farming practices preferred; enthusiasm required
  • Experience balancing business and inferential goals
  • Excellent communication and collaboration skills
  • Excellent interpersonal skills, with proven ability to take initiative and build strong, productive relationships
  • BA/BS degree or equivalent practical experience

Perks and benefits:

  • Upward mobility. We are growing and need talent who can take on increasingly challenging and rewarding roles
  • Generous Vacation
  • 401k Matching Program
  • Employer sponsored Medical, Dental, and Vision
  • Vision, Dental and Dependent Care FSA
  • Family, Maternity and Paternity Leave
  • Learning and Development Programs
  • Open floor plan and dog-friendly offices

Who We Are:

Granular combines the leadership and innovation of experienced entrepreneurs, advisors, and investors with the meaningful insights of farmers, agronomists, data scientists and engineers.  

Our internal team has the focused, innovative business and technical acumen that defines Silicon Valley; this expertise has produced products including Granular Business, Granular Agronomy, AcreValue, and AgStudio.

Founded in February 2014, and backed by leading VC’s like Andreessen Horowitz and Google Ventures, Granular is an independent subsidiary of Corteva, a spin off of DowDuPont™.  We currently have offices in San Francisco, CA, Champaign, IL, Des Moines, IA, Cumming, GA and São Paulo, Brazil. Learn more about our company and people here!

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