The primary job responsibilities of the Assistant Community Manager are to assist the Community Manager to effectively manage the property and to assume the responsibilities of the manager in his/her absence. 

Additional responsibilities include but are not limited to:

  • To assist in employee training
  • Maintain accurate resident records. 
  • Issue appropriate notices as necessary (i.e., late payments, evictions, returned checks, legal notices put out per lease).
  • Post all rents, deposits, and fees. 
  • Collect monies from residents, manage and maintain low delinquency for the community.
  • Prepare and update reports as delegated by Community Manager.
  • Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.
  • Responsible for answering phones and respond to calls and inquiries from customers, residents, and vendors professionally.
  • Qualify customers per property guidelines and adhere to all Fair Housing/OSHA Laws.
  • Collect all required new lease paperwork, fees and deposits.
  • Daily inspection of models, vacant units, and office appearance to ensure readiness.
  • Be aware of local market trends and conditions.  Update Market Survey monthly.
  • Complete daily, weekly, monthly leasing and marketing reports as required.
  • Inspect property, pick up litter, report service needs to manager or maintenance.
  • Inspect move-outs within 24 hours of the scheduled move-out and vacant apartments as requested by Community Manager.
  • Complete monthly resident newsletters and update community Facebook page.
  • Plan, budget, organize, and oversee resident retention functions.
  • Ensure that all marketing material is updated and accurate including the advertising binder.
  • Create flyers and other resident function promotional materials for approval.
  • Monitor and supervise activity in community to including intervening in situations where residents and/or guests are not following rules.
  • Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to offer residents services they will utilize.
  • Be an active member of the site team, working collaboratively with the manager and other site staff to meet property needs and resolve resident problems.
  • In the absence of community manager, assume/perform the duties of the community manager. (review Yieldstar dashboard in manager’s absence).
  • Other duties, as assigned.

Salary: $24/hr + bonuses

Benefits:

  • Medical, dental and vision insurance, including flexible spending accounts
  • Life, accidental death and dismemberment, short-term disability and long-term disability insurance available
  • Employee Assistant Program
  • 401(k) Retirement Plan (pre-tax and Roth) options available
  • 18 days per year of PTO, total increases with years of service
  • Housing discount available at any one of our properties
  • 8 paid holidays annually
  • Tuition Reimbursement for continuing education

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