Grammarly is excited to offer a remote-first hybrid working model, which combines the flexibility of working from home with the benefits of gathering in person. Team members can work primarily remotely in the United States, Canada, Ukraine, Germany, Poland, and Portugal. Conditions permitting, teams will meet in person a few times every quarter at one of Grammarly's hubs, currently in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a shared workspace in Krakow.

Grammarly team members in this role are required to live within a daily commutable distance to San Francisco. Grammarly may provide relocation assistance.

The opportunity 

Grammarly empowers people to thrive and connect, whenever and wherever they communicate. Every day, over 30 million people and 50,000 teams around the world rely on our AI-powered communication assistance technology. All of this begins with our team collaborating in a values-driven and learning-oriented environment. 

To achieve our ambitious goals, we’re looking for a seasoned Design Operations Manager to partner with our Head of Brand Design and the rest of our Design Operations team. The Brand Design team at Grammarly is responsible for delivering creative excellence everywhere our brand shows up—such as in our product and campaigns. The Design Operations Manager will work with team members across the entire company, particularly with leaders on the Product and Marketing teams. This opportunity is for a design leader who can adapt to our current processes and be creative in developing, recommending, and experimenting with new ones. This leader will also introduce or reinforce practices that support a people-first culture. 

Grammarly’s Brand Design team is made up of Brand Visual Designers, Motion Designers, Experience Designers, Content Designers, Brand Writers, Editors, and Design Operations—including Creative Producers. In the Product organization, the Design team (Brand Design, Product Design, and Human Insights Research) has the unique opportunity to define how people interact with our product and how our brand comes to life in every interaction and iteration. We are passionate and nerdy about all things design—including typography, branding, and motion. 

Your impact

As Design Operations Manager, you will anticipate challenges and opportunities to mitigate risk—risk for project or initiative delivery, quality, and design burnout. You will apply your breadth of experience to models and prototypes, as well as iterate on the ways our team works. You will focus on all the tools and platforms that we use (Jira, Asana, Figma, Adobe, Frontify, and Google Drive) and find ways to optimize how and when we use them. You will also align cross-functional partners and build trust across teams. You will work primarily with the Brand Design team and will collaborate with the Product Design and Human Insight Research teams within the Design organization. 

In this high-impact role, you will:

  • Be responsible for the development and implementation of the foundational documentation and process for the entire Brand Design team by assessing current tools and gaps and quickly iterating on improvements toward a longer-term vision for more seamless workstreams. 
  • Lead the strategy and work hands-on to experiment on what is possible to foster collaboration, best-in-class work, and a strong design culture.
  • Partner with Design leadership on any initiative that affects all of Brand Design—including learning and development, resourcing strategies, tool education, brand and asset management, and process improvement that will help us scale and operate effectively.
  • Collaborate with Design Operations from the Product Design, Research, and Marketing teams on best practices for the Design organization.
  • Develop project plans and timelines as the individual directly responsible for ensuring that everyone fully understands what they need to do to accomplish shared goals. This includes tracking progress and pulling in leadership when needed to guarantee efficiency. 
  • Lead operations for the Design org quarterly—including monthly Design all-hands meetings and other larger priorities. 
  • Be responsible for internal administrative tasks, such as reminders for scrum and crits, milestone celebrations, and planning for team on-sites.
  • Co-own contractor and new-hire onboarding tasks with Creative Producers.
  • Interface with our Legal, Security, and Procurement teams to onboard and pay vendors, including facilitating statements of work and supporting leadership in negotiating business terms and budgets.

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is able to collaborate in person in San Francisco 2-3 weeks per quarter.
  • Has 7+ years of experience managing design operations at scale and—as a plus—experience working at a product company or design agency.
  • Is exceptionally organized, cares about the details, and navigates ambiguity to bring clarity to multiple initiatives. 
  • Leads as an action-oriented problem solver who can multitask to support the team but knows when to step back.
  • Harnesses excellent written and verbal communication skills.
  • Can present complex processes to stakeholders, roll them out to all of our cross-functional partners, and encourage alignment across functions and departments.
  • Has strong analytical skills to establish and configure project and program tools—such as Jira, Asana, Frontify, Google Workspace, and Figma—based on the specific needs of the team, as well as a deep understanding of how and when to use each.
  • Consistently focuses themselves and the team on the highest-impact activities to foster growth, collaboration, culture, and positive business outcomes.
  • Can build an inclusive and diverse operations model for our Brand Design team.

Support for you, professionally and personally

  • Professional growth: We hire people we trustgive team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. We have a highly collaborative culture supported by our EAGER values. We also take time to celebrate our colleagues and accomplishments with global, local, and team-specific events and programs.
  • Comprehensive benefits: Grammarly offers all team members competitive pay along with a benefits package encompassing superior health care (including mental health benefits). We also offer support to set up a home office, ample and defined time off, gym and recreation stipends, 401(k) matching, and more.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Grammarly will consider qualified applicants with criminal histories in a manner consistent with applicable law. Grammarly is an equal opportunity employer and a participant in the US Federal E-Verify program.

Please note that Grammarly’s COVID-19 vaccination policy requires that all team members in North America be vaccinated against COVID-19 to meet in person for Grammarly business or to work from a North America hub location. It is expected that this will be a requirement for this role. Qualified candidates in North America who cannot be vaccinated for medical reasons or because of a sincerely held religious belief may request a reasonable accommodation to this policy. For Europe, this policy requires team members to be vaccinated or produce a daily negative COVID-19 test administered on-site to work from the hub or attend in-person meetings.

#LI-Hybrid

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Grammarly’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.