Who we are:
Grabango is the leading provider of checkout-free shopper technology for existing stores. Founded by Will Glaser (former founder & CTO of Pandora Media), the Grabango team has developed the only enterprise class solution for large store chains in the market today.
 
Grabango has raised over $75 million in funding since 2017, with $39 million in Series B announced in June 2021. The round was led by Commerce Ventures with participation from Founders Fund, Unilever Ventures, Honeywell Ventures, Rich Products Ventures, and WIND Ventures. Grabango has signed five retail partners, each over $1 billion in revenue, including a global top-10 grocer and a Fortune-25 multinational. Several multi-store deployments are underway. The company has filed 40 patents, and the earliest ones that predate most prior art in the category have already been awarded.
 
We’re a growing group of curious, self-directed people working towards a common goal. We delight in taking risks and testing hypotheses in a collaborative environment. Our ability to celebrate both our successes and failures as milestones of progress opens the door to tremendous breakthroughs.

About The Role

We’re looking for an eager Testing Automation Engineer to spearhead the creation of this team and its processes. As the Testing Automation Engineer, you’ll become the go-to person for testing new features and technology enhancements. You’ll be responsible for executing manual test plans, automating test cases, and managing external QA contractors to get features shipped. The ideal candidate is someone who has strong user empathy, superior attention to detail, and the desire to spearhead the creation of Grabango Quality Assurance standards and processes.

This full-time role reports directly to Platform Integration Manager and is based in Berkeley.

Responsibilities

  • Lead end-to-end testing of Grabango’s product 
  • Own the infrastructure for manual and automated testing for all new features and technology enhancements
  • Research & Propose new automated testing systems & tools
  • Manage and grow additional external QA support, and build out processes for most efficiently working together.
  • Develop and maintain a suite of reusable test cases for the core product flows across all supported locations, languages, devices, and browsers.
  • Define pre-release and post-release test plans, pass/fail criteria, and metrics for success to ensure smooth roll-outs and consistent quality standards across all departments.
  • Develop automated scripts for regression testing, and seek to automate inefficiencies in testing as we grow.
  • Write clear, concise, and reproducible bug reports, gauging the frequency of occurrence and escalating any P0 issues to the appropriate team for attention.
  • Work hand-in-hand with product, design, engineering, and data to aid in problem solving around bugs and acceptance testing for new features.  
  • Conduct regular evaluations of platform health, security, and accessibility.  
  • Raise key issues and learnings in sprint retrospectives, and integrate them into test cases for the future.
  • Suggest improvements to the user experience and articulate their business impact.
  • Hands-on experience in identifying and automating Manual test cases
  • Efficiently performing smoke, regression, load, functional, performance tests
  • Ability to write scripts to automate testing and create tools so developers can test their own code
  • Designing new test plans and test cases for new upcoming features
  • Knowledge of testing and testability to influence better software design, promote proper testing, bug prevention strategies, and improve manual test processes by identifying root causes against uncovered issues
  • Lead/collaborate on improving developer and engineering team's test coverage, release velocity and production health
  • Comfortable in using Continuous Integration and Continuous Deployment tools
  • Expertise in performing functional and Non-functional tests
  • Comfortable in using Coding, Debugging, Bug tracking, Release Management, Test Scheduling and System Health collection tools
  • Write moderately complex code/scripts to test systems, implementing test harnesses and infrastructure as necessary
  • Proficient in executing test cases and reporting bugs on internal bug tracking systems
  • Conduct root cause analysis against uncovered issues
  • Communicate issues, risks and test status in a timely and detailed manner
  • Contribute to a culture of innovation and quality
  • Collaborate with team members to achieve the best results

Requirements

We welcome applicants from a variety of backgrounds and experiences. Below you can get a sense of how we're thinking about what you'll need to be successful in the role.
  • You have a minimum 3+ years of experience in QA
  • You have strong user empathy, but love to validate your assumptions with data.
  • You’re very experienced with manual testing, developing test cases, and documenting results.
    • Understand new features
    • Participate with engineers in the design of acceptance testing
    • Execute acceptance testing manually
    • Manage the conversion of acceptance tests into regression tests
    • Add regression tests to build pipeline in such a way that builds remain manageable
    • Remove the new features' tests from manual acceptance testing
    • On the build pipeline side:
    • Manage the "test" phase of all repo's build pipelines
    • Understand contributions to performance, time, cost, iteration loops
    • Propose solutions to improve testing while improving throughput and reducing build times/resources
  • You can juggle multiple releases at once, and determine the priority by which tasks need to be accomplished.
  • You have experience building automated testing frameworks and test scripts.
  • You’re comfortable getting into a dev console or looking at stack trace to help debug an issue.
  • You're excited to manage and grow an external team of QA Analysts, and to begin growing an internal team.
  • You’re excited to quickly ship features in a collaborative, fast-paced environment
  • You have a desire to contribute to a rapid-growth, high-potential start-up

Education & Certifications:

  • Bachelor’s degree or equivalent work experience
 
 
Grabango Values:
Integrity: Do the right thing, particularly when you don’t have to.
Bold Innovation: Think recklessly, but temper your actions with pragmatism.
People Matter: Hire the best, and treasure them.
Don’t Live with Broken: Have the courage to admit mistakes, and the urgency to correct them.
Customer Focus: Deliver beyond expectations, both internally and externally.
Inclusion: Foster an environment that welcomes all.
Simplify: Everything should be made as simple as possible, but not simpler.
 
 
Grabango is proud to be an equal opportunity employer and is committed to developing a workplace where diversity and inclusion are an essential part of who we are.  We strive to hire and support a workforce as diverse as our shopper base, so we can develop products and services that best suit our customers.  We do not make employment decisions based on race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status and we comply with all local, state and federal employment laws.    
 
Grabango participates in the E-Verify Program, an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States.

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