Job Title: Product Application Engineer
About Gotion:
Gotion, Inc. is based in Silicon Valley in California, with R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportation and achieve sustainable development. Gotion is powered by a leading power battery technology company that provides solutions for vehicles including the world's first mass commercial e-bus route.
Gotion is a career destination- we are not simply attempting to just fill another job, but to pursue a dream of global green energy together! We offer outstanding opportunities to individuals seeking an exciting and challenging working environment. Everyone is highly valued and plays a vital role in the growth of our organization.
The Product Application Engineer - is key member to perform an engineering bridge between product development team, project management team and customer field activities on assigned projects, to promote customer to have good understanding on Gotion engineering solution and real product, support customer to do 2nd development if necessary. He/She plays key roles to provide effective engineering support to customer when customer has any engineering demands, questions, concerns related to Gotion products. He/She will participate in early customer demands and Gotion solution discussion from engineering side, also will act as a liaison for customer field engineering activities until 6 months after Start of Production. The main missions of the role are to:
Essential Duties and Responsibilities:
- Participate in engineering discussion with customer at business early stage
- Collect customer demands and transfer them as design inputs by acting as a customer representative.
- Participate in Gotion product solution robustness discussion, and to make sure customer’s demand are properly contained.
- Effective communication and close work with customers to collect customer feedback
- Provide on-site support to help customer to address engineering issue, even if it is not Gotion’s product fault.
- Lead to do battery related troubleshooting at customer field
- Act as a liaison between product design core team and customer if the issue could not be addressed immediately. Manage the issue tracking list until it completely gets fixed.
- Manage and release troubleshooting report, do documentation and share lesson learn
- Participate in failure mode analysis discussion on new design or new project
- Project management;
- Support product project matched pairs for reporting activity.
- Perform other tasks cascaded by supervisors and or above level.
Required Qualifications:
- Bachelor degree or above, Mechanical, Electrical, Chemical, Computer, Automation engineering
- Familiar with battery assembly manufacturing process is a plus
- Good hands on troubleshooting skill with CAN tool, or other BMS diagnostic tools
- Minimum 2 years auto industry working experience;
- Good oral, written and presentation English communication skill;
- Good engineering mindset. Familiar with APQP, PPAP, G8D, FMEA, MSA is a plus
- Good knowledge of how to make Effective Presentation,
- Willing to travel to customer site frequently if necessary .
- Good project management skill
- Good teamwork; Willing to coach and share experience to others
- Fully understand and abide the contents of Code of Conduct distributed by Gotion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For this position, the reasonably expected pay range is between $ 70,000 and $ 90,000. Exact compensation may vary based on skills, experience, and location.
To all recruitment agencies: Gotion does not accept agency resumes. Please do not forward resumes to our employees or any company email. Gotion will not be responsible for any fees related to unsolicited resumes.
