Responsibilities:
• Pre-sales technical support for customer account engagements including the development of documentation/best practices and training to ensure a high-quality design and minimal post sales technical support issues
• Pre- and post-sales management of technical account engagements as a key member of the sales team to ensure that comprehensive design, installation and operational plans are developed and communicated to drive successful ESS solution adoption and on-going business growth and loyalty
• Pre-sales technical support for utility scale and commercial business and projects/deals and customized/unique design support to ensure Gotion design win and high-quality designs that save our customers capital and labor costs
• Strong engagement and feedback/input to Research and Development and Product Management teams on identified product/technical issues identified along with recommendations for product improvements. Ability to lead product management and development of broad-based market training and tools that address best practices and requirements (e.g. standard and technical business tools)
• Coordination of field testing and feedback collection for new hardware and software
• Close cooperation and alignment with Customer Support to enable a closed loop system on key/top technical and product related issues and ensure high levels of customer satisfaction, especially with top area installer accounts
• Lead engagement with customers on application of ESS systems and with evaluation and teaming with partners for balance of system equipment providers, software/EMS integration and EPC.
• Development of technical documentation to support portfolio of ESS products including technical specifications, manuals, safety certifications, and technical diligence proposals

Requirements:
• Working with the Sales Managers to deliver the highest level of quality field/customer technical support, enabling account and project wins and ensuring highest levels of customer support
• Working closely with sales team to determine appropriate prioritization of account/project opportunities relative to available technical resources and ensure close coordination and communication with the customer
• Leading and managing tasks in the technical pipeline to ensure that all identified/qualified projects get the proper and appropriate level of pre-sales design and technical support
• Working with China based R&D, design and pre-sales technical support process to ensure proactive participation with technical teams on test requirements, procedures, and plans to ensure ESS products are prepared and positioned to 'win' the business
• Leading and collaborating closely with Product Management on broad based technical tools and training and drive adoption through the sales team, partners and distributors
• Acting as sales focal point for input/feedback into product management on major product and technical issues and recommended solutions
• Managing closed loop process with product management, customer support and sales on all field pre-sales related topics and issues


Qualifications:
• BSEE, BSME or MS preferred (including practical experience with distributed PV solar and energy storage system application)
• 2-5 years of experience in ESS engineering/design technical pre-sales support and project management
• Experience leading cross functional teams of engineering, design and project management SMEs
• Ability to effectively communicate complex technical subject matter with external partners and customers
• Solar and energy storage system industry knowledge and expertise, following trends and identifying competitive advantages and new opportunities, strong understanding of energy storage use-cases for utility and C&I sectors as well as major regional technical and regulatory Requirements
• Strong knowledge of NEC and UL system regulatory codes for ESS installations, including but not limited to the NFPA 70: National Electrical Code, Power System installation, UL9540a and 1973, IEEE1547, for the interconnection of distributed resources with power systems.
• Experience in the use and implementation of inverters/converters, DC & AC systems and component interconnection methods between energy storage systems and the grid including advanced grid functions
• Technical familiarity with BMS and EMS monitoring and control architecture, experience with integrating 3rd party EMS and site controls a plus.
• Strong networking and communication expertise and knowledge as it relate to powerline communication technologies and TCP/IP communication schemes in C&I and Utility settings
• Utility and C&I scale ESS system design expertise and experience a must. Including detailed understanding of energy storage system performance and economic modeling.
• Ability and willingness to travel locally, domestically and at times internationally。
• Experience working remotely with strong self-management and interpersonal skills and proven record of establishing and maintaining working relationships with customers, peers and managers

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Gotion, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.