We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.
What You'll Do
- Grow the business by building products customers love: We help protect students by developing solutions for counselors, school administrators, and staff. You will :
- Deeply understand customer needs: Talk with customers and prospects, analyze product and market data, and evaluate competitors. Become the expert and the strongest advocate for your customers.
- Experiment and learn: Develop hypotheses about how to improve the customer experience. Then test them in the fastest and cheapest way to decide whether to pivot or proceed (e.g., from using existing data to check assumptions to testing mockups with customers, from mockups to code).
- Deliver: Meet your commitments – and don’t just ship products, ship the right products. The “right” products meaningfully improve the customer experience, driving retention and acquisition to deliver on business outcomes.
- Support the foundations: Besides delivering on the enhancements customers see, you must also deliver on the parts they do not: security, engineering velocity, etc. These are an essential part of your development roadmap.
- Deal with Ambiguity: Exceptional analytical, critical thinking, and strategic problem-solving skills, with the ability to deal with ambiguity and cut through complexity, turning high-level business requirements and opportunities into specific projects.
- Agile product management: Support the development teams in focusing on the right work at the right time: Define the roadmap, prioritize the work, review, and assess.
- Develop and maintain a tight, productive working relationship with the engineering scrum team and broader delivery partners including data science, design, and analytics.
- Keep management and stakeholders apprised of progress and challenges through regular reporting and as often as needed.
Who You Are
- 8+ years of professional experience and 3+ years of software product management experience, including on SaaS products.
- Exposure to machine learning products.
What's in it for you?
- Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach their full potential;
- Leaders who support your development through coaching and managing opportunities;
- Ability to make a difference and lasting impact on a local-to-global scale.
- A cool, tech-focused environment
- Best Medical Insurance
- A competitive salary is never an issue for the right candidate
Plus the intangible:
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.
