GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.

Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

 

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The role

As an Executive Assistant you will be required to Support the Chief Growth Officer and Chief Product Officer enabling them to use their time effectively & efficiently. 

You will have the opportunity to work alongside an experienced Team of Executive Assistants and build relationships with GeeCees and a number of stakeholders from all over the business.

 

What excites you 

  • Extensive diary management and the organisation of meetings and appointments

  • Act as a first point of contact, dealing with correspondence and phone calls

  • Booking and arranging extensive overseas travel and accommodation.

  • Shaping, designing and planning team meetings and social events.

  • Enjoy working collaboratively within the EA team, supporting each other with work load.

  • Collating expenses 

  • Compiling of correspondence

  • Implementing and maintaining procedures on the GoCardless administrative systems

  • Liaising with suppliers and clients

  • Management of Ad Hoc and miscellaneous issues

 

What excites us  

  • Good oral, written and interpersonal communication skills, and the ability to build strong and productive relationships within the business and with external clients

  • Experience scheduling globally, specifically in Melbourne and the US.

  • Discretion and trustworthiness: You will often be party to confidential information

  • Flexibility and adaptability

  • Organisational skills and the ability to multitask

  • The ability to be proactive and take the initiative

  • Attention to detail, with the ability to prioritise and manage time efficiently

  • Team player, capable of working with people from different backgrounds and experience

  • Eager to challenge yourself and willing to take on more responsibility in a growing global company

  • A minimum of 5 years experience working within an Executive Assistant role in C Suite is required

  • Computer literacy using G Suite would be advantageous but not essential

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
  • Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
  • Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn. 

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UNITED KINGDOM - Demographic Questions

We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s bank payment network.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look here.

Which gender do you identify as? (Select one)





What race/ethnicity do you identify as? (Select one)







Which of the following best describes your sexual orientation? (Select one)









How old are you? (Select one)







What is your highest level of education? (Select one)









Do you consider yourself disabled? (Select one)



Do you consider yourself to be neurodiverse? (Select one)



Is your gender identity the same as the sex you were assigned at birth? (Select one)




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