About us

We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customers' bank accounts. Our global payments network and technology platform take the pain out of getting paid for 80,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France, Latvia and the United States. 

Intro to Senior BI Analyst

At GoCardless we use experimentation to test product changes to directly drive user acquisition, expansion, conversion and retention through continuous discovery and experimentation. As part of this role, you will be working with cross functional teams of product managers, designers, and engineers and analysts. You will be working on testing changes to our core product to increase engagement of our users to accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

The role

  • You’ll be embedded in one of the cross functional Product organisations, responsible for enabling rapid growth of GoCardless via  experimentation.
  • Owning and iterating on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
  • Define key product metrics and track KPIs so the teams can track progress and discover new hypotheses
  • Work closely with Product Managers and other Product Leaders to influence the roadmap of the organisation through data-driven insights and recommendations
  • Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
  • Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python)). 

Desired skills

  • You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions.
  • You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design
  • You have advanced SQL skills and intermediate Python/R skills
  • You have extensive experience with data visualisation tools (Looker, PowerBI, Tableau etc.) and develop compelling visualisations which influence decision making and business understanding
  • You’re a self-starter who proactively seeks out ways to improve data capabilities at GoCardless and generates insights that help product teams uncover new opportunities.

Would be great if:

  • You have experience using Bayesian evaluation techniques

Life at GoCardless

When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day. 

Because we're now delivering on our important, and ambitious vision to become the world's bank payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.

There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, Mindful and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here. 

We've also rolled out our 'Adaptive Working' and 'Work Away' schemes. Adaptive Working allows you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring our teams can collaborate effectively and get together and socialise.  Work Away gives the flexibility to work away from your normal country of residence for up to 90 days in any 12 month period. 

You'll receive equity in the company. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution. 

There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn

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UNITED KINGDOM - Demographic Questions

We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s first global network for recurring payments.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look  here.

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