About us

We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customers' bank accounts. Our global payments network and technology platform take the pain out of getting paid for 80,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France and the United States. 

The role

We believe in making lives easier by building outstanding experiences.

We're looking for inspired and curious people to join the design function to help develop the culture, define principles, and collaborate with brand design to set the direction for the future of GoCardless products.

The team strives to deliver meaningful change to the people and processes we serve. Whether it's an internal tool or an outward-facing product, we take pride in our craft, from insight to application. 

This role is focussed on improving the onboarding experience and help merchants realise the value as they start their journey with GoCardless. It’s a hugely impactful role that needs robust UI visual design with the ability to test regularly and iterate on designs.

Desired skills

  • You will be accountable for crafting best-in-class visuals and experiences for any products you work on.

  • You will be interrogating data points and behavioural patterns, turning these into opportunities for product improvements.

  • You will be partnering with Product Managers to drive research pieces that uncover customer problems and define our customers' jobs.

  • You will be drawing on experience, knowledge, and data to help define the future landscape of the GoCardless platform.

  • You will be using your Figma expertise to streamline workflows and create varied projects from wireframes to highly polished prototypes.

  • You will be a key contributor to the GoCardless design system working with all other designers in the function.

  • You will have a passion for UI interface design and have a strong portfolio with examples of visual design you’re proud of.

Life at GoCardless

When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day. 

Because we're now delivering on our important, and ambitious vision to become the world's account-to-account payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.

There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, Mindful and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here. 

We've also rolled out our 'Adaptive Working' and 'Work Away' schemes. Adaptive Working allows you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring our teams can collaborate effectively and get together and socialise.  Work Away gives the flexibility to work away from your normal country of residence for up to 90 days in any 12 month period. 

We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution. 

There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn

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UNITED KINGDOM - Demographic Questions

We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s first global network for recurring payments.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look  here.

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