Product Designer Manager 

About us

At GoCardless, we’re passionate about payments. Our vision is to provide businesses with the best way to collect recurring payments, wherever they and their customers are in the world.

Today, we help over 60,000 businesses take the pain out of getting paid, so they can focus on what they do best. And through our partnerships with over 200 software providers such as Xero, Zuora, Salesforce and Quickbooks, more and more businesses are benefiting from our unique global payments platform every day. We process $15bn of payments a year across more than 30 countries, powering recurring payments for businesses worldwide, from multinational corporations to small businesses.

We’re headquartered in the UK, and backed by some of the world’s leading investors including Google Ventures, Salesforce Ventures, Balderton Capital, Accel Partners, Notion Capital and Bain Capital. Over 500 employees worldwide have decided to develop their careers with us. We’ve built a friendly, collaborative culture where we hire and develop people who share our desire to do work we can be proud of. We value learning and feedback, and support colleagues to develop in their role and more broadly in their career.

Product Design manager at GoCardless

We have a high ambition for ourselves and our customers. Our problems are complex but our solutions are simple and have a tangible impact. We’re autonomous, define our own future, and make waves along the way. If you aspire to excellence and thrive in a team, we want to talk with you.

About you:

  • You care about people and understand the importance of their development.
  • You are experienced in managing designers, preferably in a Matrix organisation.
  • You are well-versed in interviewing and hiring designers of all levels.
  • You are seasoned at designing and shipping high-quality digital products at scale.
  • You are a collaborator and self-starter who champions the importance of the relationship between design, engineering, data and product.

Your role:

  • Facilitating personal growth of your team by mentoring, leading constructive critiques, 1-2-1’s, performance reviews and improving ways our designers share knowledge. 
  • Championing a culture of excellence as we scale the organisation and the function.
  • Empowering others to utilise problem-solving techniques to decode business challenges.
  • Advocating the value of Design across the business. 
  • Promoting the work of the team in both internal and external communications. 
  • Passionate about Diversity and Inclusion with an understanding of the positive impact building diverse & inclusive teams has on the business. 
  • Working closely with the Talent function to source and hire the best design talent.
  • Helping to reduce business costs with careful budgeting of tools and resources while ensuring your team has what they need to deliver. 
  • Comfortable stepping away from day-to-day design when needed, and spending more time-solving problems for your designers and the business.
  • Working closely with other functions to understand pain points that design could help solve. 

Life at GoCardless

Diversity is hugely important to us and we welcome applications from those with disabilities and from under-represented backgrounds. Throughout our hiring and onboarding process we make any reasonable adjustments necessary to create a level playing field and continually look at how we can improve in this area. We also have active ‘employee resource groups’ (such a BEAM and Rainbow) that are supported and sponsored by members of our Exec team; they work to engage and inspire our employees on diversity & inclusion topics throughout the year.

We offer flexible working hours and remote working arrangements, enhanced parental leave and pension packages. You’ll also receive equity, because we believe having this ‘buy in’ is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution.

Here at GoCardless we value flexibility, and throughout the challenges of the Covid-19 pandemic we've listened to our global GeeCees to gain a better understanding of the positives and negatives of working remotely (which we've been doing since March 2020).

Their feedback helped us develop our 'Adaptive Working' model, rolling out mid to late 2021. It's built around three components: days in the office, remote working, and enhanced environments. This means teams will be able to come into a GC office between one and three days per week for collaboration and teamwork, with

the rest spent working remotely to enable a healthy work/life balance. We’ll also be reimagining our office environments so they enhance the collaboration and socialisation aspects our GeeCees told us they value most highly.

We continually review this approach in conjunction with the changing restrictions in each of our locations; additionally we offer support to maintain wellbeing and comfort, including subsidised home office equipment, workstation assessments and a range of remote social activities you can dip in and out of whenever you fancy.

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UNITED KINGDOM - Demographic Questions

We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s first global network for recurring payments.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look  here.

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