Barcelona, Spain

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +40M annual orders and operate in 26 countries, and in 248 cities. 

Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity:

As a part of the Partner Operations team, you will be working on:

  • Lead your team and city to greatness. Collaborate with our regional office in CEAM, LATAM, and HQ to execute different initiatives in your local market
  • Be the face of Glovo in your city, be our biggest ambassador
  • Ensure our partners are in love with Glovo and  maintain close relationships with our partners on our platform
  • Drive, structure, analyze and channel daily work and information - setting goals, delegating, and supervising the team’s performance
  • Develop top talent, help them perform, grow and develop as professionals
  • Be informed, get involved and make things happen
  • Coordinate our local team to ensure everyone is aligned on our top priorities, and next steps
  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Conduct local interviews with local candidates to ensure that they are aligned with Glovo’s culture value
  • Collaborate with local and regional stakeholder to monitor PIPs - Performance Improvement Plan - with respect to employees with under-performing scores in the nine box matrix
  • Help regional and local teams coordinate different facility management activities
  • Welcome and receive new-hires to the Glovo office - equipment, welcome kit, tools, forms, etc. - in case there is no local direct manager
  • Ensure that local teams embody Glovo’s value and feel connected to the company at a global level

You have to:

  • You’ve got between 5-7 years of work experience
  • You're persuasive in the most pleasant possible way and have no trouble selling anything
  • You've got a good judgment but own up to your mistakes
  • You're extremely curious and have a desire to acquire a deep understanding
  • You find smart and elegant solutions to complex, multi-disciplinary problems
  • You're extremely agile and thrive in ambiguous environments
  • You are always respectful, kind and fair. You've managed large or multiple teams and all of your (former) reports speak highly of you as a manager and leader
  • You have an ambition that makes some people think you're crazy while inspiring others in the most humble way possible
  • You have excellent communication skills, you are able to analyze quickly and make adjustments as needed.
  • You’re not afraid of taking on new responsibilities and managing multiple projects at once
  • You are a natural leader, people often come to you for advice, and enjoy helping others regardless of the situation
  • You have strong interest, knowledge, and/or network in HORECA industry - Food and Service industry
  • You enjoy  building things from scratch, if something need to get done you are comfortable figuring it out on your own and not relying on a playbook
  • You thrive in ambiguity, you seek adventure and an accelerated career path

Experience our Glovo Life benefits:

  • Enticing Phantom Shares plan
  • Comprehensive Private Health Insurance
  • Zero Glovo delivery fee on all Glovo orders!
  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
  • Flexible working environment
  • A total of 23 days off per year!

What you’ll find when working at Glovo:

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia. 

For additional information on Glovo, please visit | Twitter: @Glovo_ES | Facebook: | LinkedIn:

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