Glovo is a global marketplace, making items from anywhere in your city accessible in under 40 minutes. We launched in March 2015 and now operate in over 24 countries. Our goal is to conquer as many countries and cities as possible: the sky's the limit!

One of the key actors of the platform are the riders, Glovers as we like to call them. They are the core of the supply department, and one of the three pillars of our platform, along with Partners and Customers. 

We are looking for a creative problem solver to join our Barcelona HQ. Working in Global Supply Excellence team you will be the one to analyse and automate all of the courier-related processes to impact Glovers at the right time, to help them get the most out of the platform, and deliver the best customer and partner experience. Also you will need to collaborate with other Global, Regional and Local teams to collect their input and knowledge about our operations.

You will need to gather insights, identify problems and find the best solutions for them! Also, you will need to come up with scalable ways to automate tasks, in a way that they can remain adaptable to local needs and practices, while minimising manual work. This role will require a strong analytical mindset, knowledge of automation techniques and, most importantly, an ability to think outside of the box when normal methods don’t work to complete a task.

You Will:

  • Provide analytical support to the team of operations managers from Glovo HQ
  • Perform analysis to come up with some insights to help improve Operations in all the cities around the world
  • Build the Operational Tools and design processes from scratch
  • Run A/B Tests fast and smartly to get new insights
  • Be in touch with our Data/Tech team to request and implement new product features
  • Make good use of internal data to build dashboards that measure and track the impact of your actions
  • Roll out the tools you build to different markets, adapting them to local needs
  • Give life to your craziest ideas and have an immediate impact

Requirements:

  • Strong analytical knowledge and experience with reporting, driving insights, and data-driven optimisation
  • Proven track-record of devising and delivering successful automations using off the shelf tools
  • Analytical skills: experience working with SQL, Python, Google Scripts. Other coding languages are a big plus
  • Ability to adapt in an ever-changing environment - balancing intense attention to detail with swift turnaround while working in a collaborative, positive manner
  • Strong drive for continuous improvement 
  • Problem solving: You always find a way to get things done
  • Proficiency in English
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!

Benefits:

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Social benefits (such as fresh fruit every day, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...)
  • Private Health Insurance
  • Unlimited Glovos (zero delivery fee on your Glovo orders)
  • Attractive compensation and equity plan
  • Gym membership discounts
  • Back to School Fridays (it’s all about learning and sharing knowledge)
  • Team building activities
  • Relocation package
  • International and talented team, used to working in a fast paced and vibrant way!

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