Barcelona, Spain

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +40M annual orders and operate in 26 countries, and in 248 cities. 

Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

 

Your work-life opportunity:

We are looking for a self-starter, passionate by life who will be part of the team by:

  • Reaching Partners satisfaction service level managing internal and external issues that might affect them 
  • Take full responsibility on operational partners performance
  • Align together with procurement department in order to manage and coordinate items & devices deliveries within the agreed SLAs
  • Assist Partners on payments and invoicing workflows 
  • Coordinate with Glovo internal areas like Marketing & Procurement in order to meet the best service level for our Partners
  • Onboard new partners on our platform by providing them all the necessary tools and information to start working. 
  • Provide an excellence onboarding to our new Partners
  • Take full responsibility for all client education and product demonstrations.
  • Coordinate with Glovo internal areas like Marketing & Procurement in order to meet the best service level for our Partners

You Have::

  • Bachelor’s degree on Business, Marketing or any similar area
  • Passion about your work
  • Proactive, organized, and obsessed with details skilss
  • Exceptional verbal and written communication skills 
  • A high level of interpersonal and influencing skills 
  • Analytical and problem-solving skills is a plus

Nice-to-haves:

  • Experience on using Salesforce

Experience our Glovo Life benefits:

  • Enticing Phantom Shares plan
  • Comprehensive Private Health Insurance
  • Zero Glovo delivery fee on all Glovo orders!
  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
  • Flexible working environment
  • A total of 23 days off per year!

What you’ll find when working at Glovo:


Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia. 

For additional information on Glovo, please visit https://glovoapp.com/ | Twitter: @Glovo_ES | Facebook: https://www.facebook.com/glovoappES/ | LinkedIn: https://www.linkedin.com/company/glovo-app/.

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