The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.
 
How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 60 mins. As a Strategic Account Manager, you will be a key role in developing our business.

You will:

Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Be responsible for our partners' business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Get feedback from our partners and translate it into product, marketing, and operations improvement
  • Own partner’s assortment → category management
  • Lead your own team of account managers
  • Prepare reports and dashboards and use as a source of operational improvements

Requirements:

  • Minimum 5 years of experience in Account Management and/or Business Consultant, preferably in Food / Retail industry
  • Analytical mindset
  • Problem solver, look for the root-cause of the problem and go for it till make things happen.
  • Perfect written and spoken communication
  • Customer obsession
  • Proactive, organized, and obsessed with details
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!

Benefits:

  • A seat on the rocket ship, an opportunity to work closely with all the departments at Glovo
  • Scale with a rapidly growing startup, with tons of opportunity for growth
  • Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities
  • Competitive salary based on experience and equity plan
  • Free Glovo credits

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