Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 30 mins. Through our new vertical recently launched, Glovo is looking to enhance the multicategory value proposition, becoming the faster groceries delivery player and capture 30%-40% of the online grocery market in the next 2 years. Sky will always be the limit.
 
We are looking for a rockstar to fill one of the most strategic positions within our groceries team. This role will require a mix of operations, management skills, people skills, data-driven and creativity to tackle different challenges.

You will:

  • Be the main responsible to optimize the groceries operations globally (+20 countries and counting). Be responsible for the end-to end groceries operation.
  • Solve complex problems together with tech and data support.
  • Be the main responsible for the groceries operations KPIs:
    • Picking cost per order (time to pick an order)
    • Cancellations %
    • Instock % and Inventory levels (Working capital)
    • Shrinkage
    • NPS (operational drivers: incomplete orders, delivery time...)
  • Provice leadership and guidance to the team in order to guarantee groceries operational excellence in all markets
  • Drive, structure, analyze and channel daily work and information
  • Develop, implement, standardize and continuous improvement of internal procedures and tools through out-of-the-box thinking
  • Influence the regional leadership team (country managers, AM, finance, marketing...) and be the internal advocate for groceries operations standards

Requirements:

  • 4-6 years of experience in high demanding positions (operations, consulting, investment banking, etc)
  • Ecommerce fulfillment experience required
  • Experience in solving complex problems with tech and data teams, outstanding analytical skills are a must
  • Super hand's on, profitability driven and out of the box mindset
  • Team player: ability to work effectively in a global organization
  • Strong ability to make decisions, plan them and have them executed
  • Excellent English skills
  • Available to travel 40% of time
  • Our core values are very important to us:
     
    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Care: We exercise social responsibility. We think long-term and consider the impact on others as a part of planning and execution. We respect diversity in all its forms.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!

Benefits:

  • Be a part of an international team, working in a fast paced environment!
  • Cool perks (such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 6 weeks...)
  • Free monthly Glovo credits to spend on our restaurant products
  • Unlimited Glovos (zero delivery fee on your Glovo orders)
  • Enticing Phantom Shares plan
  • Comprehensive Private Health Insurance
  • Flexible compensation plan
  • Discounted Gym memberships
  • Fun Team building activities
  • Attractive Relocation package

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