Glovo is a Barcelona based start-up that is transforming the way consumer access to local goods, enabling anyone to get nearly any product delivered in less than 60 minutes. We are present in Spain, Italy, Portugal, France, Argentina, Chile, Bolivia, Peru, and many more to come!
 
Glovo’s on-demand mobile application connects customers with independent local couriers, who acquire goods from any restaurant or shop in a city and also deliver urgent packages for a variable fee.As an Account Manager, you will be a key role in the Glovo Partner Operations team.
 
You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.

You will:

  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Optimize Glovo visibility in our partners through marketing actions and our marketing kits
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
  • Get feedback from our restaurants and translate it into product improvement
  • Maintain good relationship between Glovo and our partners
  • Forecast and track key account metrics  

Requirements:

  • Determined to get things done: no job is too big or too small
  • Organized and detail-oriented
  • Problem solver, data-driven with an analytical approach
  • Great interpersonal skills
  • Comfortable working in high growth and high-performance start-up with a fast pace
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!

Benefits:

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Generous equity pack for all employees
  • Young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 1000 employees from all over the world!

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