The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.
 
How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 45 mins.
 
As an “Account Manager”, you will be a key role in the Glovo Partner Operations team.

You will:

  • Own partner relationships, including understanding P&L tracking, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Maintain good relationship between Glovo and our partners

Requirements:

  • Max. 2-3 years of experience in Account Management and/or Business Consultant, preferably in FMCG, digital platforms, food-hospitality or on-demand delivery industry
  • Problem solver, perfect written and spoken communication
  • Customer obsession
  • Proactive, organized, and obsessed with details
  • Fluent English
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!

Benefits:

  • A seat on the rocket ship, an opportunity to work closely with all the departments at Glovo
  • Scale with a rapidly growing startup, with tons of opportunity for growth
  • Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities
  • Competitive salary based on experience and equity plan
  • Monthly pizza and beer party, and Monday breakfast
  • Travel compensations
  • Team building activities in the office (weekly movie nights and board games nights)
  • Free Glovo credits

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