Are you looking for a career where you can innovate, learn and GROW? If that’s your case, Glovo is your place. Glovo is a hyperlocal marketplace featuring the trendiest places in each city and delivering their products in less than 45 mins. Glovo is amongst the highest growing startups in the world and expanding very fast.
Glovo uses the Salesforce CRM to manage the sales pipeline and automate partner operations processes. As a Salesforce Specialist, you will provide support on adoption, use and leverage of the Salesforce platform.

You will:

  • Do whatever it takes, in an efficient way, to ensure full adoption and leverage of the tool in the countries of the EU region.
  • Coordinate with Launchers, Head of Functions and teams to train and ensure adoption and maximum leverage of the tool.
  • Have a “country by country” approach to ensure correct training and deployment according to local needs and local status.
  • Conduct regular Salesforce trainings to users in the region.
  • In collaboration with Glovo’s Salesforce Central Leadership, develop and maintain reports and dashboards to continuously monitor User Adoption at a Business Function, Country and User level.
  • Give visibility to Head of Functions (in Sales & Partner Operations) by using full automated reports.
  • Give heads up and summarize business or execution opportunities you find on a weekly basis.
  • Develop, adjust and maintain Salesforce training materials to ensure relevant, accurate and up to date information is always presented.
  • Responsible for the daily management of data quality to improve/reduce integrity issues, including, but not limited to, manual intervention and merging records.
  • Responsible for the daily management of data quality to improve/reduce integrity issues, including but not limited to, manual intervention and merging records, and for Salesforce user support, including but not limited to, setting up new users and troubleshooting technical issues with the platform.
  • Work in alignment with Glovo’s Salesforce Central Team for continuous improvement user experience.

Requirements:

  • EU National or valid Visa to work in Spain
  • Availability to travel in the EU region up to 100%
  • Bachelor degree, preferable in a quantitative field, or higher
  • Fluent in English and Spanish
  • Strong MS Excel skills
  • Good understanding of database structures is a plus
  • Proactive, organised, and obsessed with detail and accuracy
  • Excellent analytical skills and ability to identify issues/opportunities, recommend solutions and develop methodologies
  • Must show initiative, be hands-on, work well both independently on projects or as part of a team
  • Outstanding written and verbal communication skills
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technology
  • Proven ability to multitask and work through ambiguous requirements
  • Flexibility to meet continuously changing priorities and challenges
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!
     

Benefits:

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...)
  • Monthly compensation of 800€
  • Unlimited Glovos (zero delivery fee on your Glovo orders)
  • Gym membership discounts
  • Team building activities
  • International and talented team, used to working in a fast paced and vibrant way!

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