Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. As a Live Operation Supervisor, you will be responsible for supporting the operations team of the country. You will be the right-hand of the Senior Ops Manager.

You will:

  • Support the Senior Ops Manager and his team both through strategic thinking and with the daily tasks
  • Support the Senior Ops Manager to improve daily forecasts and increase efficiency
  • Contribute to designing and building a sustainable supply in Poland
  • Check and monitor the main KPIs and help define the best tactics and strategies to improve them
  • Support in the launching of new cities
  • Implement, standardize and execute processes among cities
  • Contribute towards the continuous improvement of the global operations department through out-of-the-box thinking
  • Answer to Glovers questions regarding mismatches in payments and build an easy process to follow in order to solve all the balance related issue


  • Bachelor Degree
  • Passionate about analytics: you enjoy deep diving into problems to find the root causes
  • Problem-solving skills: no problem is too small or too big
  • Dynamic and proactive attitude
  • Ability to work in a team
  • You’re able to think strategically, but you don’t mind getting your hands dirty
  • Proficient in Excel and PowerPoint
  • Highly Analytical and Problem-solving
  • Professional English
  • Our core values are very important to us:
    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast

    Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!


  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Scale with a rapidly growing startup, with tons of opportunity for growth
  • Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities
  • Competitive salary based on experience and equity plan

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