About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +40M annual orders and operate in 26 countries, and in 248 cities.
Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.


Your work-life opportunity:

The Partner Operations Manager is a critical role as it interfaces between our partners and glovers to optimize their overall experience. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to take care of our best partners.



Be a part of a team where you will:

  • Provide leadership and guidance to the team in order to guarantee the achievement of the accounts KPIs
  • Work hard with your team helping and guiding them to ensure and maintain good relationships with our partners
  • Drive, structure, analyze and channel daily work and information - setting goals, delegating, and supervising the team’s performance
  • Recruit, train, mentor and motivate the accounts team
  • Work closely with our Account operation department to improve the operational efficiency of our partners by making sure we always deliver the best service to our partners

 

 You have:

  • Excellent English proficiency
  • At least, 3-year experience in managing high-performance Account Management teams with 5 or more Account Managers
  • You've got a good judgment but own up to your mistakes
  • You're extremely curious and have a desire to acquire a deep understanding
  • You find smart and elegant solutions to complex, multi-disciplinary problems
  • You're extremely agile and thrive in ambiguous environments
  • You are always respectful, kind and fair. You've managed large or multiple teams and all of your (former) reports speak highly of you as a manager and leader
  • You have an ambition that makes some people think you're crazy while inspiring others

 

Experience our Glovo Life benefits:

  • Enticing Phantom Shares plan
  • Attractive Relocation package (if applicable)
  • Discounted Gym memberships
  • Flexible working environment

 

What you’ll find when working at Glovo:

  • Gas: We work hard with energy and passion for what we do.
  • Care: We act in the best interest of a sustainable future
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble: We embrace mistakes and feedback to learn from them.
  • Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia. 

For additional information on Glovo, please visit https://glovoapp.com/ | Twitter: @Glovo_ES | Facebook: https://www.facebook.com/glovoappES/ | LinkedIn: https://www.linkedin.com/company/glovo-app/

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