Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.
 
As the Customer Payments and Fraud Product Manager you will be responsible for defining and building the technology that creates the backbone of our customer payments system and the fraud tools necessary to evaluate trust and credit worthiness. Examples include reviewing financial regulations, determining optimal user flows for a variety of payment types where the object is purchased after the order is created, strategically supporting various payment methods during global expansion of service and working with auditors and payment processors to implement a robust and secure payments architecture. You’ll collaborate with engineering, design, and stakeholders across the organization to deliver products that scale over millions of orders across Europe, Latin America, Africa and Asia.

You will:

  • Own the product roadmap for the Customer Payments and Fraud team
  • Collaborate with engineering, payments and fraud operations teams to define a winning strategy, develop and maintain a prioritized product backlog, and execute on delivering
  • Define and communicate product requirements and specifications by thinking creatively about how to solve problems that have never been solved before at this scale
  • Ensure strong collaboration and communication across the company and serve as a primary point of contact for internal stakeholders
  • Ship fast and often

Requirements:

  • 3+ years delivering highly successful and innovative consumer Internet or financial products
  • Leadership—you can motivate your teammates to build amazing products. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • Superb communication—you have excellent written and verbal communication skills. You make complex ideas understandable and craft specs that are easy for multiple audiences to consume
  • Technical know-how is a must—you have a solid understanding of how software is made and how it works.
  • Previous experience at a fintech or acquiring company
  • Familiarity with european financial regulatory environment and requirements
  • Deep expertise in payments / financial services product management
  • Degree in CS, Computer Engineering (this is not a marketing position!!)
  • Fluent in English
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!

    If you believe you match these values, we look forward to meeting you!

Benefits:

  • Attractive compensation and equity plan
  • Unlimited Glovos (zero delivery fee on your Glovo orders)
  • A selection of fresh fruits and snacks
  • Gym membership discounts
  • Weekly team lunches
  • Back to School Fridays (it’s all about learning and sharing  knowledge)
  • Team building activities
  • Relocation package
  • The opportunity to change the world and see how everyone uses the product you’ve built
  • Work in an international, dynamic and passionate environment with a great culture

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