This role will require a mix of operations management skills, people skills, and creativity to tackle different challenges. The couriers, Glovers for us, are a key player in Glovo’s marketplace and you will need to ensure the fleets the long-term sustainability, as well as its daily performance. To ensure excellence experience for our Glovers’ users, we have local teams of Glovers
Specialist that own Lead to Glover process.

You will:

  • Manage Glover specialists’ team in Panama, including hiring, training and mentoring.
  • Understand, deep-dive and have under control the supply status to ensure we deliver operational excellence and top-performer customer experience.
  • Implement, standardize and execute processes.
  • Contribute towards the continuous improvement of the global operations department throughout of the-box thinking.

Requirements:

  • 2+ years of experience in high demanding positions (operations, consulting, investment banking, etc.)
  • Experience in on-demand delivery is a plus.
  • Results oriented, autonomous and efficient.
  • Leadership skills - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track.
  • Degree in Engineering, Economics or similar.
  • Good English.

Benefits:

  • Free Glovo credits
  • A seat on the rocketship, and opportunity to work closely with all the departments at Glovo
  • Scale with a rapidly growing startup, with tons of opportunity for growth
  • Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities

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