The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.
How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 60 mins.

As a Account Manager, you will be a key role in the Glovo Partner Operations team.

You will:

  • Own partner relationships, including understanding P&L tracking, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM.
  • Track and reporting of performance metrics.
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Maintain good relationship between Glovo and our partners

Requirements:

  • 1-2 years of experience in Account Management and/or Business Consultant, preferably in FMCG, food-hospitality or on-demand delivery industry
  • Problem solver, perfect written and spoken communication
  • Customer obsession
  • Proactive, organized, and obsessed with details

Benefits:

  • A generous invitation to our employee phantom shares program
  • Social benefits (free Glovo credits, fresh fruit every day, free Wednesday lunches, beers on Fridays....)
  • The opportunity to change the world and see how everyone uses the product you build
  • Work in an international, dynamic and passionate environment with a great company culture

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