Our Restaurant and Business Partners are one of the most important part of our marketplace and working with the Partner Operations team means that you will be working on global projects that will contribute towards making Glovo big and beloved among our Partner community across the world.

You will:

  • Design, create and implement global communication campaigns and surveys to our restaurant and other Business Partners
  • Work closely with, resolve issues, provide guidance and train local teams from across the World from Glovo Headquarters
  • Define processes to effectively manage communications towards internal Stakeholders and external Partners as we scale
  • Facilitate the implementation of platforms used to communicate with our Partners i.e. CRM
  • Improve tools and content that the global Customer Service team uses to communicate with our Partners
  • Manage/Own multiple projects to improve Partner Operations through effective communication practices
  • Work that delivers on both speed and quality. Work smart

Requirements:

  • Degree in business or communications
  • At least 2 years work experience
  • Project Management skills, well organised, resolutive
  • Good copy writing skills
  • Comfortable dealing with fast growth, complex business challenges and ambiguity
  • Great attention to detail
  • Team player, proactive and oriented to deliver results
  • Able to work autonomously
  • Excel and MS Office knowledge is a must
  • Proficient in English and Spanish. Other European and Global languages are a plus
  • Past experiences in email marketing management are a plus
  • HTML and Adobe Photoshop knowledge is a plus
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!
If you believe you match these values, we look forward to meeting you!

Benefits:

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Offices based in trendy Poblenou (L4), 10 min away from the beach
  • Generous equity pack for all employees
  • Free Glovo credits
  • Social benefits (such as fresh fruit every day, free Wednesday lunches from our yummy partners, beers on Fridays, bi-monthly culture days, the best coffee machine in the world...)
  • Young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 800 employees from all over the world!

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