Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. As an Operations Analyst, you will be responsible for supporting the operations team of the country. You will be the right-hand of the Senior Ops Manager.

You will

  • Support the Senior Ops Manager and his team in his daily tasks
  • Support the Senior Ops Manager to improve daily forecasts
  • Check and monitor the main KPIs and help define the best tactics and strategies to improve them
  • Support in the launching of new cities
  • Implement, standardize and execute processes among cities
  • Contribute towards the continuous improvement of the global operations department through out-of-the-box thinking
  • Answer to glovers questions regarding mismatches in payments and build an easy process to follow in order to solve all the balance related issue

Requirements

  • Bachelor in Engineering, Maths or Economics
  • Passionate about analytics: you enjoy deep diving into problems to find the root causes
  • Problem-solving skills: no problem is too small or too big
  • Dynamic and proactive attitude
  • Ability to work in a team
  • Excel proficiency
  • Experience in SQL and/or coding is a plus.
  • Professional English
  • Our core values are very important to us:

    Gas: Fear mediocrity over mistakes. Think big, work hard, be proactive, take smart leaps and lead the way.

    Good vibes: Build a team of people that radiates positive energy. No assholes allowed: Always be upfront, honest and kind. The road we chose is very bumpy. Stay optimistic no matter what.

    Everyone Wins: Don’t settle for growth alone. Build a sustainable Glovo that benefits everyone. Consider how every decision makes for the most positive impact possible in the long-term.

    Stay Humble: Always act humble: Everybody has to roll up their sleeves and get their hands dirty to make our big plans a reality. We invest smartly and keep a close eye on our costs.

    Glownership: Act as one company—one team: Pro-Glovo, not pro-department. Think beyond your role; help before you’re asked. Learn Glovo A to Z. Figure stuff out on your own. Make sure your shit works!

    Raise the bar: You're curious and capable; that's why you're at Glovo. You care deeply about improving your talents and look for opportunities to do so. Then put everything to work to reach your full potential.

If you believe you match these values, we look forward to meeting you! 

Benefits

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Office in the HQ of Italy, Milan
  • A young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 500 employees from all over the world!

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