Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.
As a Customer Support Junior Project Manager you will learn and acquire capabilities on how to plan, execute, monitor, control and close projects. You will be defining project scope, project team and resources. We are seeking someone who has interest and some knowledge about the project management topic and that wants to grow in that area in a firm that provides a huge opportunity of facing new projects every single day. All this framed in the customer support department.

You will:

  • Find new project opportunities based on a good understanding of the department needs
  • Define the scope of the project together with the PMO team
  • Participate in the meetings with the stakeholders involved to ensure all the requirements and needs are met
  • Project planning and follow-up to ensure success
  • Escalating risks on time. Find work-arounds and prioritize when things are tough.
  • Motivate the team involved in the project to get the work done as expected
  • Ensure everything is communicated properly to the departments involved
  • Ensure that the solution/approach taken by the project is global and benefits most of our hubs and agents (and of course meets the needs of the involved departments)

Requirements:

  • Good communication skills in English (plus Spanish as bonus)
  • Great team player and organisational skills
  • One year experience on project management or related studies + internship.
  • International studies or experience is a plus
  • Our core values are very important to us:

    Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.

    Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.

    Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.

    Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.

    Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! 
If you believe you match these values, we look forward to meeting you!

Benefits:

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Offices based in trendy Poblenou (L4), 10 min away from the beach
  • Generous equity pack for all employees
  • Social benefits (such as fresh fruit every day, free Wednesday lunches from our yummy partners, beers on Fridays, bi-monthly culture days, the best coffee machine in the world,...)
  • Young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 700 employees from all over the world!

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