Glovo is a Barcelona based start-up that is transforming the way consumer access to local goods, enabling anyone to get nearly any product delivered in less than 60 minutes.
We are looking for an experienced leader with a demonstrated track record of leading and executing a content strategy. The successful candidate will be a passionate professional, with experience in managing regional/global teams. This is a global role with direct impact on key strategic goals of the entire company! This role is based in our HQ in Barcelona.
At Glovo, we believe having the right content is key to our success. Content here refers to anything and everything that you see in the app (stores - restaurants, grocery, pharmacy, filters, sorting algo, categories, etc.).
The role will influence key parts of the business partnering with different internal stakeholders from in-app user experience, to data science, product, sales and restaurant operations. The focus of this role is to devise a global content strategy that empowers and uplifts the commercial performance - in terms of selection, user experience, and revenue.
Own and execute the content strategy for Glovo globally
Redefine the way Glovo searches for Content in a launched and matured city
Identify commercial opportunities using data to understand user-buying behavior and define our assortment strategy. Defining what are the categories/services and local stores/vendors Glovo should partner within every city to maximize conversion and user satisfaction.
Introduce global guidelines and processes aimed at improving user experience and engagement
Align local initiatives to optimize efficiency and results defining dashboards and tools to enable global and local teams to keep track of key Content performance indicators
Work in hand with the Global Sales Team to define the process and tools to effectively translate assortment opportunities into sales priorities and KPIs
Lead charge with data science on redesigning the sorting algorithm in the app
Define and lead the design of personalized content for users
Work with the product team (Tech) to improve user experience and conversion in every step of the funnel
Introduce ways to increase ticket size - scale quick wins globally
Define and build the content org
- 8+ years of experience in data / BI roles, experience in e-commerce is a plus
- Product experience or experience working with product teams
- Comfortable dealing with high growth and complex business challenges
- Masters in business, commerce or any specialized field
- Bachelor's degree in Math, Engineering, Stats or Quantitative field
- Proficient in English. Spanish is a plus.
- Our core values are very important
Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast.
Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them.
Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together.
Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do.
Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it!
If you believe you match these values, we look forward to meeting you!
A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
Generous equity pack for all employees
A young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 1,000 employees from all over the world!
Offices based in trendy Poblenou , 10 min away from the beach
Social benefits (such as private health insurance, fresh fruit every day, free Wednesday lunches from our yummy partners, beers on Fridays, bi-monthly culture days, the best coffee machine in the world, and many more to come)