The New Business and Revenue team at Glovo is looking for a CRM Specialist based in Barcelona. As an email marketing junkie who specializes in customer behaviors, you will be responsible for leading and optimizing our database performance. Unafraid to dive into an ever growing sea of ​​data, you will be able to translate it into strategic email campaigns and a response from our potential guests!

You will

  • Measure, analyze, and optimize our customer Lifecycle / direct response campaigns and document best practices
  • Manage the development and implementation of all non-promotional related e-campaigns
  • Run the day-to-day operations of the DBMK monthly editorial calendar
  • Analyze campaign results including audience, offers, messaging, creative, deliverability, OR, CTR, conversion, revenue and retention
  • Run the operations and delivery of our month-end email marketing summary, trend and KPI reports
  • Develop strategies that will deepen our profile and understanding of our guests
  • At all times, translate data into actionable campaign approaches

Requeriments

  • Bachelor's degree or equivalent experience
  • 2+ years of experience applying crafted design to advertising, marketing and/or new media
  • Experience working on projects such as storyboards, narrative, advertising campaigns and idea-prototyping assignments
  • Knowledge in building custom designs and animation via the Adobe Creative Suite, including but not limited to After Effects, Photoshop and Illustrator
  • Experience building presentation-ready content in Keynote and PowerPoint
  • Experience in film editing and editing techniques using Final Cut Pro, Adobe Premier, and/or Avid
  • Our core values are very important to us:

    Good vibes: Build a team of people that radiates positive energy. No assholes allowed: Always be upfront, honest and kind. The road we chose is very bumpy. Stay optimistic no matter what

    Stay Humble: Always act humble: Everybody has to roll up their sleeves and get their hands dirty to make our big plans a reality. We invest smartly and keep a close eye on our costs

    Raise the bar: You're curious and capable; that's why you're at Glovo. You care deeply about improving your talents and look for opportunities to do so. Then put everything to work to reach your full potential

    Glownership: Act as one company—one team: Pro-Glovo, not pro-department. Think beyond your role; help before you’re asked. Learn Glovo A to Z. Figure stuff out on your own. Make sure your shit works!

    Everyone Wins: Don’t settle for growth alone. Build a sustainable Glovo that benefits everyone. Consider how every decision makes for the most positive impact possible in the long-term

    Gas: Fear mediocrity over mistakes. Think big, work hard, be proactive, take smart leaps and lead the way.
If you believe you match these values, we look forward to meeting you!

Benefits

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Offices based in trendy Poblenou (L4), 10 min away from the beach
  • Generous equity pack for all employees
  • Social benefits (such as fresh fruit every day, free Wednesday lunches from our yummy partners, beers on Fridays, bi-monthly culture days, the best coffee machine in the world,...)
  • A young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 700 employees from all over the world!

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