A Glossier Showroom Editor, Sales Associate is more than a sales person. She is a friend that gives the best advice on how, when, and why to use Glossier products. She is a crucial part of the overall offline customer experience. She is a face of our brand, embodies our values, and has a relatable and inviting attitude!

 Responsibilities

  • Welcome customers and act as first offline experience touch point
  • Be an expert on the Glossier brand and on all Glossier products, including sharing personal experiences
  • Educate customers about Glossier products and facilitate sales
  • Help customers choose the right products for them
  • Help customers check-out
  • Clean and organize the showroom
  • Have deep beauty expertise

Qualifications

  • Impeccable customer service skills: identify customers’ needs and tailor solutions accordingly
  • Approachable: act like a friend that gives great Glossier advice, with a personal touch
  • Positive energy: has a “no such thing as a stupid question” attitude
  • Great communication skills: can communicate with everyone—patience is key
  • Ability to facilitate introductions and communication between customers
  • Retail/sales experience
  • Experience in a customer facing role
  • Roll-up-your-sleeves attitude (no task is beneath her)
  • Ability to identify opportunities, be creative and generate insights for improvement
  • Quick to learn
  • Organized
  • Passion for the Glossier mission
  • Love for Glossier products
  • Understanding of the Glossier aesthetic and visual language
  • Able to work 3-5 days a week, including weekends

 

Apply for this Job
* Required
File   X
File   X


Share this job: