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At GWI we’re always looking for extraordinary people who thrive on making an impact. Right now we’re looking for a Product Services Executive - Research to play a key role in our Product and Research teams in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.
Sounds great, what will I be doing? 🤔
As our Product Services Executive, you’ll work with our Product and Research teams to ensure all GWIers have access to the support and information they need to understand our data and empower our clients.
As part of this role, you’ll investigate and respond to advanced queries about our data from client-facing teams (e.g. how we collect our data, how to interpret it and how it’s changing). You’ll also play a key role in our query reporting process, using Zendesk to report on the queries received to help identify knowledge gaps across the business and potential areas of improvement in our research. Additionally, you’ll support the rest of the team in growing and updating our client facing help center, and communicating updates to our data internally.
It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.
What do I need to bring with me? 🧳
You’ll need to be able to demonstrate the core skills this role requires. Here’s what the team will be looking for in you:
Equally important is attitude. Remember, we want extraordinary people to shake things up, question the status quo, never settle for OK, and always look for a better way - because that’s how progress happens.
Interview steps 👟
Don’t be alarmed if you do have one other stage in the process, it’s all part of the plan for some of our roles
Who will I be working for? 👀
GWI is modernized consumer research – global, on-demand, and accessible to everyone, not just data experts. It’s a platform designed for companies that want fresh and insightful data about their consumers. Values, purchase journeys, media usage, social media habits - we cover it all.
With data representing nearly 3 billion people across 50+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.
Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.
We think big (to make an impact), we ask why (to find a better way), and we show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.
What’s in it for me? 🎁
You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:
Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.
Diversity & Inclusion
We take D&I seriously, and not just because it’s so obviously the right thing to do.
We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger. That’s why we strive to make our offices - and our teams - as diverse as our data. Want to know more? Take a look at our Life Page on LinkedIn to learn more about our D&I initiatives.
The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.
As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing accommodations during the application and interview process. We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to apply for this position and join our team.
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