General Summary:
The Supervisor, Software Engineering, is responsible for the day-to-day management of the data lake operations team. The ideal candidate will oversee daily operations, ensure efficient data management practices, and facilitate cross-functional collaboration to optimize data accessibility and utilization.
Key Responsibilities
- Lead and supervise a team responsible for responding to data anomalies, alerts and incoming requests from data lake users
- Oversee a JIRA ticketing queue, managing assignments and monitoring performance.
- Build dashboards to monitor data flows and identify issues
- Develop and implement ops policies and procedures to maintain data reliability and quality.
- Establish KPIs and regularly monitor performance metrics; provide reports and insights to management.
- Lead the response to operational incidents, ensuring timely resolution and minimal impact on business operations.
- Collaborate with cross-functional teams, including data management, data governance, engineering, and business stakeholders, to support data-driven initiatives and resolve operational issues.
- Provide guidance, training, and mentorship to team members, fostering a culture of accountability, collaboration, and excellence in operations practices.
- Ensure adherence to data governance policies and regulatory requirements related to data handling and storage.
Key COMPETENCIES
- Data analyst background, including ability to understand table structures, data pipelines, data architecture and implementation at code level
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams, stakeholders, and business users to define requirements and resolve data issues.
- Ability to think strategically
- Ability to adapt to changing conditions and lead others through change
- Leadership and mentoring skills
- Demonstrate emotional maturity and a positive outlook
- Demonstrated analytical, organizational, prioritization, and time management skills
- Ability and willingness to travel to remote offices and partners, including international travel up to 4 weeks per year
Required education, certifications, and experience
- Bachelor’s degree in Computer Science, Information Technology, Data Management, or a related field; relevant certifications are a plus.
- 5+ years of experience in operations management, with at least 2 years in a supervisory role within data management or a related field.
- Strong SQL skills
- Familiarity with Sigma Computing or similar dashboarding tools
- Strong analytical and problem-solving skills, with the ability to analyze complex data issues, identify root causes, and develop innovative solutions
- Strong understanding of data lakes, cloud storage solutions, and data processing tools (e.g., AWS, Azure, Hadoop).
- Strong verbal and written communication skills; ability to convey technical concepts to non-technical stakeholders.
- Experience working with an international development team (e.g., internal remote offices or outsourcing partners)
Preferred qualifications
- Experience with the Snowflake data platform.
- Familiarity with data governance frameworks and data quality best practices.
- Experience with automation via Python scripting
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
