Reporting to the Director, Corporate Systems, the Corporate Systems Administrator II will support the objectives of the GHX Corporate Systems function with focus on the Salesforce/Conga platform. This position will play a primary role in developing, testing, and implementing custom solutions within Salesforce/Conga as well as perform other standard administrative functions such as user support, data administration, reporting, and other duties as assigned. The position will be responsible for managing assigned Corporate Systems Service Desk tickets to an established SLA for timely response and resolution and be held to following all change management controls, processes, and directives. This position may be required to assist in special projects respective to continued enhancement and adoption of the Salesforce/Conga platform.
Essential Duties
- Apex and Visualforce Development: Create and maintain customizations, applications, extensions, and integrations using Apex, Visualforce, Flow, Workflow, and Lighting Components. Ability to create new automations using Flow while maintaining existing workflows.
- User Interface (UI) Development: Develop intuitive UI Components using Visualforce, JavaScript, and jQuery.
- Platform Release Management: Manage all major releases from Salesforce including release review and testing. Will be responsible for formulating transition approaches to deprecated features and functions.
- Data Modeling: Define and maintain efficient Data Models to facilitate logical organization of data and user experience.
- Collaboration: Work closely with senior developers to understand business requirements and translate them into technical solutions. Assist in collecting and documenting business requirements.
- System Administration: Provide basic system administration support that includes troubleshooting and resolving basic end user system issues, data management requests, reporting basic configuration, and other tasks as needed.
- Assist in the design of test plans, including definition of test cases and detailed test scripts.
- Adhere to all Corporate Systems Change Management policies and procedures, processes, and directives.
Required Qualifications and Skills:
- Two of the three below certifications or commitment to complete 2 out of 3 within 9-12 months of hire
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
- Salesforce Certified JavaScript Developer I
- 2-4 years of Salesforce development experience including Apex, Visualforce, JavaScript, Flow and Lightning components.
- 2-4 years of hands-on experience in a support organization or similar capacity.
- 2-4 years hands-on experience as a basic Salesforce Admin or Superuser.
- Basic understanding of business process and acumen in Sales Operations, CLM, Finance/Accounting, CPQ, and Support Operations.
- Should possess reasonable technical acumen to allow learning/working in a basic technical capacity with all Salesforce platform related tools including TaskRay, Gainsight, and others.
- Capable of assisting with various Project Management activities and tasks assigned.
- Familiarity with all aspects of systems and software development life cycle/change management.
- Strong analytical and problem-solving abilities.
- Strong interpersonal and communication skills.
- Ability to handle workload under time pressure and meet strict deadlines.
- Ability to work closely with all levels of personnel.
- Flexible and able to quickly adapt to a dynamic business environment.
- Ability to keep highly sensitive information confidential.
- Must be task oriented with strong organization and time management skills.
Preferred Qualifications and Skills:
- Bachelor’s degree in information technology or equivalent experience.
- Salesforce Certified Platform Developer II
- 3-4 years Conga CPQ/Billing experience
Estimated Salary Range: $71,000/year - $91,000/year
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
No 3rd party, agencies or C2C allowed. No sponsorships, must be a US citizen or Green Card holder presently living in the USA. #LI-SR #LI-REMOTE-SR
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.