Job Summary:
The Process Automation Project manager will be based in India, within the GHX Global Innovation Hub supporting US Eastern hours and report to the Director - Automation & Scalability and will play a crucial role in supporting the Sr. Process Automation Product Manager in driving the automation program. This role is a blend of an automation business analyst and implementation manager, focused on delivering robust automation solutions, driving operational change, and optimizing business processes through automation.
Duties and responsibilities
- Collaborate with business process owners and subject matter experts to identify and assess opportunities for process automation.
- Evaluate business processes for automation potential, identifying existing problems and opportunities.
- Select appropriate automation technology capabilities for each use case, deciding between building or buying solutions.
- Develop project charters and business cases for identified automation opportunities.
- Document business requirements, process definitions, and designs in detailed business requirements documents.
- Create and maintain comprehensive documentation for automation projects, including process diagrams, project charters, status updates, and deliverables.
- Manage multiple automation projects simultaneously at various stages of their lifecycle.
- Develop business process diagrams and maps to understand and improve workflows.
- Work autonomously to drive project execution with minimal supervision.
Qualifications
- Minimum of 3 years’ experience in project management.
- 8+ years of experience in automation, including AI, IPA, workflow, and BI automation platforms and tools.
- Proficiency in low-code or citizen development platforms such as Power Automate or similar tools.
- Familiarity with Aha!, Jira, or similar project and product management systems.
- Agile working experience is a plus.
- MBA/Engineering Degree or equivalent experience in a related field.
- Strong communication, project management, and analytical skills.
- Previous experience working for US based companies in a support role within a process automation environment.
- Knowledge of global automation program structures and process optimization practices.
Knowledge, Skills, and Abilities
- Passionate about automation and continuous learning.
- Strong problem-solving skills and the ability to innovate and simplify processes.
- Ability to operate effectively in a complex, matrixed organization.
- Demonstrates thought leadership with a continuous improvement mindset.
- Certifications like CBPP, CBIP, PMP, CSM, Data science is a plus.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe, Illinois, Florida, and Nebraska.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
