GENERAL SUMMARY:
We are seeking an experienced Manager, Proposal Management (Government) to join our growing Contract Operations team at GHX. The Contract Operations team sits at the nexus of multiple functions including sales, finance, product management, operations and legal to manage the quoting, proposal, and contracting process efficiently. We are a fast-paced, high-volume team that supports revenue growth while ensuring adherence to organizational risk tolerances. This role will report to the Executive Director of Contract Operations, with a dotted line to the Executive Director of Government Accounts.
This individual will lead a team of 1-2 Proposal Managers and is responsible for managing request for proposals across all GHX’s business units to producing accurate, informative, and effective proposal documents in the commercial and government sectors. The primary goal is to ensure all proposals contain the right level of product and service detail and accurately reflect the scope of the deal to inform and engage the customer along their buying journey. This individual will have a primary role of tracking capture opportunities, forecasting and working RFP/RFI/RFQ requests, manage all Government solicitations, assisting in the creation and maintenance of proposal templates, creating, and maintaining a content library, as well as partnering with GHX Sales leaders to find open RFP opportunities. The Manager, Proposal Management (Government) will play a critical role in assisting with strategic requirements during gate reviews and with the consolidation, acquisition strategy development, request for proposal development, and other pre-award duties around government solicitations. Additional responsibilities include process improvement, process documentation and project work.
KEY RESPONSIBILITIES
• Effectively lead and manage a team of 1-2 Proposal Managers responsible for Request for Proposals (RFPs).
• Manage RFPs across all GHX’s business units for commercial and government sectors.
• Review, analyze, and track government solicitation/contract requirements and compliance with such requirements across the organization.
• Establish and maintain a Federal Acquisition Regulations (FARs)/ Deference Federal Acquisition Regulations Supplement (DFARS) approval and tracking system.
• Responsible for keeping current on government regulations and commercial trends.
• Manage projects with cross-functional teams (legal, product, sales, operations, finance, etc.).
• Perform initial RFP Analysis, recommend bid/no-bid decision, and coordinate leadership approval where applicable.
• Respond to RFPs within self-imposed deadlines through the assessment of requirements, utilization and coordination of resources, and task prioritization.
• Ability to complete RFPs with minimal supervision, to include technical requirements writing and assistance with the creation of unique invoice schedules/milestones, where applicable.
• Contribute to the maintenance, documentation, and improvements to current processes.
• Assist in training internal business teams on the RFI, RFQ and RFP process.
• Other duties as specified.
KEY SKILLS/COMPETENCIES
• Strong writing and editing skills
• Detail oriented
• Customer service orientation
• Strong interpersonal skills
• Creative problem-solving skills
• Strong research and organization skills
• Autonomous
• Collaborative
• Results driven
• Active learner, constantly looking to improve and grow
REQUIRED EDUCATION, CERTIFICATIONS, AND EXPERIENCE
• Bachelor’s degree journalism/communications, English, business marketing, or a combination of education and related experience.
• 5 plus years of contract management or experience in managing, developing, and executing proposal and RFP projects in support of a sales organization specifically within the government sector.
• Knowledge of government solicitation processes, including solid foundational understanding of Federal Acquisition Regulations (FARs)/ Deference Federal Acquisition Regulations Supplement (DFARS), contracting policy, rules, methods, and regulations as well as the ability to understand complex transactional data for government contracting is required.
• Experience with proposal and contract management within the federal healthcare space
• Well-versed with General Services Administration (GSA) and GSA Multiple Award Schedule (MAS) Contracts as well as various contract types such as Fixed Price, Cost Reimbursable, Statement of Work, and Time & Material contracts.
• Strong writing and editing skills with an attention to detail.
• Knowledge of Word including the use of styles and formatting tools.
• Knowledge of Acrobat including editing and completing forms.
• Ability to manage multiple deadlines, deliverables and changing priorities; ability to multi-task and work under tight schedules.
• Experience using Client Relationship Management (CRM), preferably Salesforce.com or similar.
PREFERRED QUALIFICATIONS
• Graphic design, visual communications, or related field experience
• Software or health care industry experience preferred
KEY DIFFERENTIATORS
• APMP Certification, or similar
• Managing projects through to completion and successful outcomes
• CPQ experience, preferably Apttus CPQ
• Experience working with standard contract and legal documents.
• Experience using RFP software solutions (such as Loopio, Ombud or similar)
The compensation range for the Manager, Proposal Management is $98,000 - $130,500
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe, Illinois, Florida, and Nebraska.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
