About Glean :
"We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.
We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.
Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others."
Position Overview: We are seeking a motivated and ambitious individual to join our team as a Salesforce Intern specializing in Sales Cloud. This internship presents an exciting opportunity to gain hands-on experience in Salesforce administration, configuration, and customization, while contributing to real-world projects that impact Glean success.
- Collaborate closely with the Salesforce team to configure Sales Cloud according to business requirements.
- Assist sales teams with Salesforce usage and support throughout the entire process.
- Customize fields, page layouts, workflows, and validation rules within Sales Cloud.
- Support data migration efforts and ensure data accuracy and integrity.
- Aid in data cleansing, deduplication, and enrichment activities.
- Troubleshoot issues and address user questions.
- Conduct training sessions to optimize platform utilization for Sales Cloud users.
- Document configuration changes, processes, and best practices.
- Work on Salesforce-related projects alongside cross-functional teams.
- Stay updated on Salesforce updates, new features, and best practices to enhance Sales Cloud implementation.
- Create and deactivate Salesforce user accounts and establish permission sets for users.
- Develop custom objects,custom fields,validation rules and formula fields.
- Provide support for Sales-related applications such as Gong, LinkedIn, ZoomInfo, and others.
- Manage sandbox environments for development, testing, and training.
- Generate reports and dashboards tailored for sales users.
- Configure and manage email templates, communication workflows, and security settings.
- Engage in continuous learning to stay updated with Salesforce technologies.
- Conduct regular audits to ensure data quality and compliance.
- Implement automation through Process Builder, Flows, and Apex triggers.
Qualifications:
- Enrolled in a Bachelor's or Master's degree program in Computer Science, Information Systems, Business Administration, or a related field.
- Strong interest in technology, specifically Salesforce and CRM systems.
- Basic understanding of Salesforce Sales Cloud concepts is a plus.
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to problem-solve and learn quickly.
- Self-motivated with a strong desire to contribute and make an impact.
Duration and Compensation:
- This is a paid internship position.
- Duration: 3 months
- Location: onsite, Bangalore.
