Why Glassdoor?
When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more.
Join us as we make worklife better, together.
As a Lead Systems Engineer (AWS/Atlassian) at Glassdoor, you will be responsible for the planning, design, and implementation of key processes and strategic initiatives across many of Glassdoor’s core IT infrastructure systems. You will be a member of a small team with wide reach and exposure to a variety of best-in-class technologies. Teams across Glassdoor will rely on your technical acumen to aid in the design and operation of production and service infrastructure. Our ideal candidate is highly technical, has experience in technologically diverse environments, and is passionate about creating an amazing employee experience.
What You’ll Do
- Plan and drive systems engineering activities on cloud systems that solve complex problems, improve efficiency, or enable the success of Glassdoor’s mission
- Design, manage, and improve cloud-based networks and infrastructure
- Build and manage cloud-based applications and corporate IT service infrastructure
- Lead partnership with Security Engineering to implement cloud security solutions (CASB) and oversee initiatives that improve Glassdoor’s security posture (DLP)
- Build and implement automations to improve efficiency and reduce operational bottlenecks
- Work closely with the Information Security team to secure our environment and protect our brand
- Support day-to-day operations for production services and participate in on-call rotations for security incident and outage response
- Act as a point of escalation for our support team and play a role in their technical development
- Evaluate, define, implement, and manage emerging technologies that align to Glassdoor’s technology strategy
What You’ll Bring
- A commitment to add to our culture of DEI
- Expert knowledge of cloud network technology and protocols.
- Experience with Amazon Web Service technologies such as AWS Systems Manager, GuardDuty, Workspaces, and AWS networking concepts like VPCs, Security groups, and Transit Gateways
- Experience administration Atlassian such as Jira or Confluence
- Expert in Windows server OS’s, working knowledge of both
- Automation using scripting languages like Python or PowerShell a huge plus
- Experience with Palo Alto Networks required.
- Familiarity with Active Directory required.
Compensation and benefits
Base salary range*: $106,000 - $140,800
Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.
Annual bonus target**: 10%
**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews
Generous Restricted Stock Units (RSU):
***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.
Health and wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability and select well-being programs, along with 80% employer-paid premiums for all dependents.
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Generous paid time-off programs for birthing and non-birthing parents are provided, along with additional company-sponsored leaves such as paid injury/illness leave, family emergency leave, compassionate leave, and domestic & sexual violence leave.
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Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!
- Wellness programs to support mental, physical, and financial health, such as paid career coaching & mental health therapy, financial coaching, subsidized fitness & wellness appointments, HSA, FSA, commuter benefits, fertility & pregnancy support, employee perks and discounts, legal assistance program, gender-affirming care relocation benefit and work-from-home monthly allowance.
Work/life balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year.
Investing in your future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility & family planning services and discounted legal assistance services.
Our Commitments
- Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
- Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
- Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
- Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being.
Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.
Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.
Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.