Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes Diversity and Belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

We also have some pretty great benefits:

Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (Free basic coverage!)
Free short-term disability, life insurance, & access to our employee assistance program
Referral bonus program
Paid time off (PTO) w/ immediate access to 5 PTO days
403(b) retirement plan with up to a 6% matching
Educational assistance, nursing scholarships, & professional development opportunities
Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
Fast-growing nonprofit with tons of advancement opportunities
Plus so much more!

Givens Estates is looking for a Resident Services Director to support our Social Workers and Spiritual Care teams. The primary function of this role is to meet the psychosocial and wellness needs of residents. This position coordinates the new resident orientation process, provides supervision for the Social Services staff for all levels of care on campus, will serve as the liaison between Administration and Residents, and will be responsible for nurturing the continuous evolution and improvement of Resident Services at Givens Estates.

What you'll do:

Implement and evaluate planned social services interventions, both on group levels and in one-to-one settings
Work closely with the Health Services Director to ensure that the needs of residents in health services settings are being met in accordance with regulations
Ensure that resident services is actively participating in appropriate health services meetings
Develop, update, and implement policies & procedures that relate to the psychosocial needs of residents in a timely matter
Advocate for and uphold Residents’ Rights including documentation and follow-up on resident and/or family complaints or grievances
Provide support and counsel residents during crises/death of spouse and friends, and provide for family interventions when working with adult children of residents
Act as a community resource for residents and coordinate services to be offered on campus for residents to assist them to live independently
Develops annual budgets for respective departments and monitors on a monthly basis
Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you'll need:

Four-year college degree with concentration in Human Services, Social Work, Sociology, or related field
Must be able to utilize good time-management skills to meet programming, implementation, and counseling needs of residents
Computer literate: database, spreadsheet and Microsoft Office experience preferred
Working knowledge of the health care system and levels of care

Compensation starts at $75k per year, based on background and experience, and includes our comprehensive benefits package

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I hereby certify that all statements made by me in this application are true and correct to the best of my knowledge and belief and that I understand all of the questions and statements made in this application. I also understand that any misrepresentation or omission of facts in my application may result in rejection of my application or termination of employment. I authorize the investigation of all statements made in this application. If I am employed, I will be required to complete an employment verification form (I-9) and, within three days, provide satisfactory evidence of identity for eligibility for employment. This application is not valid unless it has been completed in its entirety and dated by the applicant. Applications will not be considered after sixty (60) days from the submission date unless the applicant reapplies. I understand that nothing in this employment application, in the company's statements or personnel guidelines, or in my communications with any company official is intended to create an employment contract between the company and me. I also understand that the company has the right to modify its policies without giving me any notice of the change(s). No promises regarding employment have been made to me, and I understand that no such promise or guarantee is binding upon the company unless it is made in writing and signed by an authorized company officer. I understand, if an employment relationship is established, that it will not be for any definite term; that conditions may require me to work a schedule other than the one for which I have applied, or for which I was originally hired; that I have a right to terminate my employment at any time; and that the company retains the right to terminate my employment at any time, without cause or previous notice.
***Please be advised, the position you are applying for may require COVID-19 testing upon hire and weekly thereafter until we receive further guidance from the CDC (Centers for Disease Control) and Buncombe County Health Department. Team members in these areas are provided with adequate PPE (personal protective equipment) to perform the functions of this position safely.***

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