GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our "Know Yourself and Grow" value, we recognize there is always room to improve our team's working experience. But day to day, we aim to "Create Positive Energy" - we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
What you’ll do:
The Risk Manager is a multi-country management role with responsibility for recruiting and managing teams that monitor the risks associated with delivering millions of dollars to thousands of poor households each year. The Risk Manager supports the Director, Internal Audit; and Senior Manager, Internal Audit in managing regionally distributed internal audit teams and implementing innovations for the prevention, detection, investigation and mitigation of fraud and safeguard risks.
This role will require sharp judgment on operational issues and challenges, strong communication and interpersonal skills, exceptional people management and a strong commitment to GiveDirectly's values, mission and model.
The Risk Manager must be a critical thinker who asks risk-based questions about GiveDirectly's program design, location choices, internal policies and program timing. This role reports to the Senior Manager, Internal Audit and manages several internal audit managers.
The internal audit team is strictly protected by anonymity from the program team and is prohibited from interacting with the GiveDirectly program team. Although the Risk Manager is unprotected, you will manage a team protected by anonymity and, by joining as a Risk Manager, you must agree to do your job with a high degree of confidentiality and anonymity.
This role has the strong likelihood of managing multiple countries Internal Audit or risk divisions in the future, based on performance and need.
Design and implementation
- Detail project risk registers for all new projects and define risk assessment approaches
- Development of programme/recipient audit tools, e.g. surveys, checklists, etc.
- Lead the establishment of country audit teams
- Track and report on country internal audit operational metrics and objectives
- Support escalation protocols for different risks and monitor implementation of protocols by country leads
- Support country internal audit teams in detecting policy violations, fraud and adverse events.
- Lead the transparent, accountable, rigorous, and in accordance with best legal practices, and, if necessary, collaborative investigation of suspicions and allegations of fraud; policy violations, adverse events, etc. ; to the effective resolution of such cases
- Lead the program team's data quality review against data quality standards established by GD and report any inconsistencies.
Policy Compliance Audit
- Act as guardian of the "Beneficiaries First" value within the team by ensuring compliance with GiveDirectly policies and protocols
- Maintain an active, visible and consistent commitment to a common standard of behavior that is required across all aspects of the organization, as stipulated in the Code of Conduct Statement
- Managing a team driven by individual responsibility involves moving from “rules-based” corporate behavior to “values-based” behavior that supports a greater focus on promoting individual integrity. .
- Develop the team's annual, quarterly and monthly objectives in consultation with the Senior Manager/Director of Internal Audit
- Write team work plans for all projects and share them with team members
- Oversee the implementation of team rosters for work plan delivery
- Review quality checks by country teams to highlight team-specific ethical and value gaps
- Write reports and dashboards that reflect team performance against set objectives and internal audit operations quality bars
- Coordination in the DRC between the IA team and the HR, finance, office management and procurement teams to facilitate the operation of the IA team in the DRC according to the processes and organizational policies in the DRC
- Promote an effective team culture by encouraging recognition of positive achievements and other team building initiatives
- Model of ethical behavior that encourages the team to point out misconduct among GD staff, partners, community and beneficiaries
- Conduct staff career growth needs assessments (through structural surveys and 1:1 sessions) and liaise with the HR manager to deliver strong professional development sessions internally and externally
- Identify, interview, hire, onboard and retain high capacity national Internal Audit teams
- Manage conflicts and other risks within the team and escalate where appropriate
- Develop a team with strong problem-solving ability, critical thinking, and strong analytical and communication skills
- Over time, reduce dependency on senior management and create more leverage for your manager through capacity building and delegation
- Other responsibilities assigned by the manager
What you’ll bring:
- University degree in a relevant field
- Demonstrated ability to approach work and collaboration with a DEI lens and cultural sensitivity
- Demonstrated success in a high-performance work environment
- Strong interest in advancing the values and mission of GiveDirectly
- Exceptional communication, organizational, and analytical skills
- Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
- Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
- Experience and high comfort-level working in developing-country or high-risk settings
- Experience leading or strongly supporting disciplinary investigations
- Experience in investigating fraud and anti-valuers
- Significant experience implementing projects in fragile and conflict-affected countries
- Bilingual with fluency in English and French.
- Fluency in spoken and written Swahili
Why work at GiveDirectly?
- At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary
About the hiring process
Format: The hiring process follows the same general outline for all open roles:
First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)
*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to firstname.lastname@example.org.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**