About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on  recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.

Compensation

The United States base salary is $66,000 USD for this role. 

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. 

About the Role

The Internal Audit Associate (IA Associate) is a member of the Internal Audit team, who play a central role in ensuring that Give Directly delivers a gold standard product to recipients, donors and partners. The IA Associate will lead an internal audit team who monitor, detect, and resolve program risks like fraud. They will own the overall audit process, including tracking performance of their teams; achieving survey and case resolution targets; building a culture of mentorship and professional development; and identifying opportunities for risk mitigation and process improvement.

This role will require sharp judgment on programmatic risks, issues and challenges, a strong work ethic, strong communication skills, and a strong commitment to GiveDirectly's values, mission and model.

This role manages IA Field Officers and reports either to an IA Program Manager or a Senior Manager.

The Internal Audit team is strictly firewalled from GiveDirectly’s program team. While the IA Associate is not firewalled, you will manage a firewalled team, and by joining as an IA Associate, you must agree to do your work with a high degree of confidentiality and anonymity.

 

What you’ll do:

Risk management

  • Lead the internal program audit team in detection of risks such as safeguarding, fraud, abuse, undeclared conflicts of interest; by ensuring confidential reporting, proactive detection, in-depth investigations and case management of the risks whenever they occur.
  • Take the lead in investigating suspected fraud and abuse, including communicating appropriate matters to your manager for the necessary escalation.
  • Provide the lead in examining the quality of the program team’s data against set GD data quality standards and report any cases of inconsistency.

Program Management

  • In coordination with your manager, develop and own team work plans for running projects 
  • Work with other GD global data teams to develop survey tools required to perform the function.
  • Conduct team quality checks through field shadowing and data reviews of team investigations and case notes
  • Ensure cases and issues open for investigation are resolved as per the set timelines
  • Create and maintain reports and dashboards that reflect team performance in relations to the set team target.

People Management

  • Model ethical behavior that encourages the team to adhere to GD policies and to also report misconduct within GD staff, partners, community and recipients
  • Conduct staff career growth needs assessments (through structured surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development  sessions internally and externally
  • Identify, interview, hire, onboard and retain high capacity internal audit team
  • Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skills.

Other Roles

  • Over time, reduce dependence on senior management and create more leverage for your manager through capacity-building and delegation
  • Work with country support teams - Human Resource, Finance, Administration to ensure your team has everything they need to perform their work.
  • Maintain an active, visible and consistent commitment to the standard of behavior and ethics  that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement
  • Other responsibilities as assigned by manager

 

What you’ll bring:

  • Great communication skills and strong interpersonal skills and the ability to show respect and openness toward someone whose social and cultural background is different from one’s own.
  • People, team management experience
  • 2+ years working with or learning about vulnerable communities
  • Technological literacy – work with technology teams to design surveys and use GD information systems to manage performance.
  • Empathy, honesty, and the highest standards of integrity. High emotional intelligence and interpersonal skills, especially with talking to people living in vulnerable communities 
  • Excellent critical thinking and decision making skills. Strong ability to show good judgment when resolving complex problems
  • English required. Proficiency in one of the following languages is a plus: Spanish, Arabic, Mandarin, Polish, or Tagalog
  • Willingness to travel to respond to programmatic needs across the country
  • A valid driver’s license and reliable access to a car.
  • Strong interest in advancing the distinctive values and mission of GiveDirectly
  • Bachelor’s degree preferred but not required

We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

  • A positive and supportive team with opportunities for advancement 
  • A demonstrated commitment to helping all staff develop and grow
  • A competitive salary, including bonus
  • A robust health benefits plan 
  • Unlimited PTO (that we encourage staff to take!)
  • Desk allowance and flexible work location

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

 

GD Values

Recipients first. We prioritize recipient preferences over donor preferences or our own.

Team Next. We do what is best for the success of the organization - not the individual.

Be proactively candid. We say what we believe and are honest in sharing information.

Create positive energy. We strive to be a source of energy - not drain it - for our colleagues.

Think rigorously. Act Quickly. We are intellectually rigorous and oriented towards action - not debate.

Know yourself and grow. We recognize and accept our imperfections with a focus on growth

Accept reality. Propose solutions. We don't dwell on problems. We are actively working to create solutions.

Be productively ambitious. We take the risk of pursuing industry-changing successes, not marginal advancements.

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

 

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org

 

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

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